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Audi San Diego

(3,890 reviews)
Visit Audi San Diego
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (877) 657-4738 (877) 657-4738
Used (866) 436-1613 (866) 436-1613
Service (888) 372-4921 (888) 372-4921

Reviews

(3,890 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi San Diego from DealerRater.

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Great service.

Went in for the 10k check up. There was a slight delay in picking up my car but the waiting area was comfortable and made the time pass quickly. My rep apologized for the wait and rotated my tires and clean my car for the inconvenience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We apologize for the delay in picking up your car, but glad to hear you were comfortable while you waited your service advisor took care of you. We sincerely appreciate you giving us the opportunity to earn your business!

Excellent Service

Excellent service. Although they washed my car when i asked them not to. Besides this the service went well. The work that i got done was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We appreciate you choosing to us as your servicing dealership and will be here for all of your Audi needs!

Quick, Easy, Great Deal!

Inquired about a vehicle over the internet. Natasha was very easy to work with and responsive. She answered all of our questions and the negotiation process was quick and simple. We came in to test drive on a Sunday and picked up the car the following Friday (the car had not yet arrived at the dealership until Wednesday). There was no pressure and she made it a very pleasant experience. Most importantly though, she was able to get us a great deal on the vehicle we wanted. When we got to the dealership to sign papers, the finance manager, Rosalina, did a great job explaining things and giving us the information we needed to make informed decisions on what we might want to purchase as far as service/care/warranty packages without being pushy. That helped us feel more comfortable that we weren't being pushed into buying something we didn't really need. We went in thinking we wouldn't buy any "extras", but Audi Care made sense in this case so we went ahead and purchased it based on the information Rosalina was able to provide. This is the third car we've purchased with them and have had a great experience each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone went above & beyond!!

It was great service!! Was impressed that everyone went above & beyond to get things taken care of. Very impressed. Things were dealt with quickly. When there was a problem with a part, the service manager pulled strings to get a part there ASAP!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome feedback! Thank you for choosing Audi San Diego! We look forward to seeing you again next time your Audi is due for service.

Awesomeness! 😊 🌞 💖 🌞 🙆

Great staff! 😊 🌞 💖 🌞 🙆 I didn't realize I would be writing an essay. Lol.😊 Everyone in the Dealership is awesome. They are always so friendly and cheerful....except one grumpy one...but I think he means well. Hahahahaha.😊 😂 😂 😂 😂 Kidding.😊 Thanks Everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're very happy to hear you got the 5-Star experience you deserve, Marsha! That level of care and attention is what you can expect from us every time. Thank you for choosing Audi San Diego as your servicing dealership, and please let us know if there's anything else we can do!

AUDI q3

Thank you Fadi . He was fantastic and straight forward in prices . I would come Bac for another car in the future . Thanks again for the fabulous car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Nguyenduylam, thank you so much for sharing your wonderful review of your experience with Fadi! Congratulations on the purchase of your new Audi Q3. We appreciate your business and look forward to working with you again in the future.

Always exceptional service

It was easy to set up the appointment for the time I wanted and they were very accommodating with loaner cars and updates on my service appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent 5 star experience with us. We truly appreciated the opportunity to earn your business. We want to thank you for being a part of the Audi San Diego Family.

Overall Great Experience

Everyone we worked with was very knowledgeable and friendly. From the trade-in to the purchasing process, everything was quick, easy, and efficient! Looking forward to taking our car here for maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of our dealership, we sincerely thank you for taking the time to write such kind words about our sales team, Alex! . Congratulations on your new car, and welcome to the Audi San Diego Family. We look forward to seeing you again when your Audi is due for service.

It is a best experience of purchasing a car in Audi.

It is a best experience of purchasing a car in Audi. I would like to recommend more friends to choose Audi cars because the service is super pleasure and I want to say thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! A positive experience is what we strive for every day. We will share your comments with Aimal and the rest of the sales team, and please always feel free to reach out if you need anything – be it sales or service!

Excellent customer service, as always.

Brett is my guy and I always feel well taken care of by him. Everyone at the center is extremely helpful, and it's a load off my single female mind to have guys there to keep my car in great shape. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Christine, glad to hear that Brett and the rest of the team take such good care of you! We look forward to continuing our service relationship with you and being there keep your Audi in great shape. Thank you for choosing Audi San Diego!