Reviews
Great experience!
I brought my Audi that was bought out of state in for repairs and I am always hesitant with new dealers but this dealership was great! They were attentive, clear and updated me frequently on the status of my repair. I would highly recommend this to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall for a heather problem
Handled quite efficiently and Manny kindly spent time before I left to explain some computer issues. My Audi was given a nice bath for our return home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Damien greeted me in a very professional manner, authentic and concerned about why I was bring my 2015 Audi A3 in for service. He advocated for me when he realized I was just out of my warranty. He was able to secure better pricing for the service that needed to be done and kept me up to date on the progress. I definitely recommend Damien as a arrive provider and Audi San Diego as a dealership. All around great job guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and Professional Service!
Whenever I have to come in for service, I am always greeted with professionalism and experience. Manny knows exactly how to handle any and all repairs if needed. He remembers me without hesitation. It is always simple and fast to get in and out. Thank you Audi of San Diego for making life a little easier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
I bought my first Audi back in April and Aimal helped me out and everything went so smoothly and it was a perfect first car purchase process! Not a month later I felt that I was having problems with the passenger seat air bags so I took it in about two times and Scott helped me. It was an ok process but they couldn't find anything wrong. Then something with the emergency break kept occurring so I took it in again and took it to George and he went above and beyond. He took us straight back to his guys and they kept my car for a couple days just to see if they could trigger what I was experiencing. Even though they couldn't find anything wrong they flushed out the whole car and I haven't had a problem with it since! Just recently I had to take the car in once more because the passenger window button was broken and they fixed it in no time. So far it has been a pleasure working with the San Diego Audi team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Damian handled my visit in a professional and frendly manner. Got my car serviced and a mirror fixed as well as a loner car in short order. I will definitely have my car serviced next time at Audi San Diego!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GREAT SERVICE!
VERY IMPRESSED WITH THE SPEED AND QUALITY OF SERVICE I GET AT AUDI SAN DIEGO. THE ENTIRE TEAM WORKS TO HELP CUSTOMERS AND SOME OF THE MOST COURTEOUS PEOPLE I'VE HAD THE PLEASURE OF MEETING
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Why go anywhere but here!
Our sales guy, Greg W. was very patient and very attentive to what we were looking for. He was diligent in finding the exact car with every option I wanted. Then when it came time to negotiate, the sales manager, Johnny was great to work with - he is straight up - and we were checking every number and comparing online right in front of him..to make sure he was being straight up with us....and he WAS! In the end, we got a smokin deal on an awesome A6 and I couldn't be happier!! I also brought in my new car for repair on a surface scratch and the service dept. did an awesome job making it completely look like it was never there. They were courteous and helpful. If you want a great deal and no games and someone who is gonna be straight up.....GO HERE!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm very disappointed from Audi San Diego
This is a very shady and dishonest dealership. I was in Audi San Diego at Miramar last week to buyout my lease on a 2014 S5 cabriolet premium plus and the salesman Mr.Sergey Kudriakov introduced me to Mr. Neal Kelly sales manager to help us with the paperwork and to give us the best customer service but Mr. Neal Kelly came in and ask me for "$1000 fees "to do the paperwork! I was shocked to hear that! Why a customer has to pay $1000 to buyout his lease? I asked him the question and he answered me because they have to pay the salesman and rent and electricity &... This is my first experience of leasing I don't know much about it and it didn't know how things are so I trusted those guys. :( They send me to buy 4 new tires $1200 for the car to start the paperwork . I was not treated right when It comes to financing I had to fight to get a decent rate starting at 6.99 and after 2 days back and forth they offered me 2.90 The salesman had a very disrespectful attitude when I was asking questions he was getting mad anyway I didn't like the way I was treated at Audi San Diego by those guys I went outside and called 4 more Audi dealership and what a big surprise they all told me there is no $1000 fees and in Audi San Diego Miramar they were not very honest I am so disappointed and discussed of my Audi experience . for me never again!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Recommended Dealership
I normally don't write reviews, but wanted to say how pleased I was with my experience at Audi San Diego. In particular, I want to mention the great experience we had with I.J. Feinman. For me, car buying is usually not a fun experience. I end up going to a number of dealerships to find the right car, and when it finally comes time to purchase the car, the negotiation process can be exhausting (for both sides I'm sure). However, I.J. was patient with us and helpful throughout the process and got us a great deal on a car my wife loves. He even personally hand washed the car for us on an unbelievably hot day before the sale just so we could get a better look at the paint color! After the sale, even though it was late in the evening, he again personally took the time to show us every feature of the car, how it worked, and even gave us a nice parting gift to enjoy for our new car. I highly recommend Audi San Diego if you are looking for a new Audi and you would be well served to ask for I.J. when you walk in the door.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
