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International Auto Outlet

(212 reviews)
Visit International Auto Outlet
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 12:00pm–5:00pm
(513) 234-5948 (513) 234-5948

Reviews

(212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of International Auto Outlet from DealerRater.

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Henry and I bought a Dakota Crew Cab from Jerry.

We made a good deal with Jerry here. Jerry kept his word about every part of the agreement, even getting some minor repairs done after the purchase. We believe we were treated fairly and honestly. I will definitely buy my next vehicle here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Honda Pilot

Sales staff are highly professional , Adam did an awesome Job helping me buying my new 2011 Honda Pilot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2008 Chevrolet Trailblazer

good customer services great people to deal with i'll recommend them to anyone i know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 GMC Yukon

They have great customer service here and great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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toyota camry

great customer service , very friendly, very honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SELECTION

I didn't think i would qualify for a loan. Andy and his team did the best the can to get me in a nice, 2014 Accord that had factory warranty still left. The payments were affordable the service was excellent. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used Car Buyer

I bought a 2004 Chevy Silverado from International Auto Outlet. As soon as I walked through the door I was greeted by a gentleman named Andy! I told him what vehicle I was looking for and the price I was interested in and he showed me about 25 vehicles that he thought would be a great fit for me an my family! After test driving the 2004 Chevy Silverado I knew this was the truck for me. It took a little time to get through finance due to my circumstances but Andy found a finance company that would help me out! Needless to say I drove away in my truck that night because of him. He even filled my tank for me! So thank you Andy for all the work and the beautiful truck! If you need a truck or suv, go see Andy at International Auto Outlet in Hamilton, Ohio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer beware

Very poor customer service! Read the other post before ever considering buying here. Stopped in to view a vehicle that was on the website and on ebay for sale. Meet a salesman (Jerry Hiresh) to look at the vehicle which was in their warehouse and had been driven by Jerry over the past few months. The vehicle was very dirty and a lot of the salesman personal items still in the vehicle. Since I didn't call ahead, I gave Jerry the benefit of the doubt and asked if it was possible to clean up the vehicle and be ready to view 4 days later. He said it wouldn't be an issue. I returned to look at the vehicle and it hadn't been touched. Jerry then tried to give me the runaround about why the vehicle was not presentable. He then proceeded to give me attitude when questioned why it was not cleaned up. He basically said they don't clean up vehicle in a very sarcastic tone. Considering that the used market is very competitive, one would think they would make some effort to accommodate a prospective customer. I guess this sales outlet doesn't need to sell cars. If you do chose to shop these folks don't expect much and "buyer beware." Please, please read all the review before deciding to buy from these folks and believe me that I would not doubt anything that has been posted about how poor of an experience they had!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We apologize about your experience here at International Auto Outlet. This particular vehicle was being used as a demo. Vehicles get detailed when they come in and before they leave. Our main objective is to make sure the engine, transmission, and safety of our vehicles are to your satisfaction. Then we would have detailed it fully

Drive there they have a lot of junk cars

Drove there they have a lot of junk cars show some half way good looking one on the web

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We apologize about your experience here at International Auto Outlet. Sound like you were in our smaller lot where vehicles are 2495 to 5995. There are older and higher mile vehicles. We do not call them junk, we call them affordable

Challenger

Sent several emails about a couple cars and never heard back from anyone .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mr. Hicks, We apologize about your experience. We normally are quick with email responses. Our website may have been down at that period of time. We usually have a very fast response time.