Reviews
Nelson was wonderful. He made the whole process so easy. I am so happy with my vehicle.
Nelson was wonderful. He made the whole process so easy. I am so happy with my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Heather, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
Sales specialist Dwayne Peguise went above and beyond to help get me into a vehicle I wanted , not just any vehicle. The finance department also worked with me to Close the deal!
Sales specialist Dwayne Peguise went above and beyond to help get me into a vehicle I wanted , not just any vehicle. The finance department also worked with me to Close the deal!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great buying experience. Vehicle was well priced and the service was great. Trade in value was fair. Sales staff was knowledgeable and friendly. Facility was fair at best.
Great buying experience. Vehicle was well priced and the service was great. Trade in value was fair. Sales staff was knowledgeable and friendly. Facility was fair at best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Indian Trail! Please don't hesitate to reach out if there's anything additional we can do for you.
Frank is great to work with. He answered all my questions. The vehicle I was looking at was not the color I wanted. The posted photo on the internet was not the correct photo. He asked and I gave him the specifics of my search. He will email me if anything comes in.
Frank is great to work with. He answered all my questions. The vehicle I was looking at was not the color I wanted. The posted photo on the internet was not the correct photo. He asked and I gave him the specifics of my search. He will email me if anything comes in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Regina, we're happy to hear you had such a positive experience with our team! Safe travels!
Sales person was great to work with and finance was a breeze to handle. All in all I will use Crossroads Ford from now on
Sales person was great to work with and finance was a breeze to handle. All in all I will use Crossroads Ford from now on
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Great experience with this dealership. Would definitely recommend to anyone looking to purchase a vehicle. They had a great selection of both new and used.
Great experience with this dealership. Would definitely recommend to anyone looking to purchase a vehicle. They had a great selection of both new and used.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patsy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Purchased using online tools and a couple phone calls for a quick easy purchase with delivery to my location. Smooth, easy and completely satisfied.
Purchased using online tools and a couple phone calls for a quick easy purchase with delivery to my location. Smooth, easy and completely satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
The gentleman who took my info was pleasant and patient with me as was Antonio who explained my repair. I was pleasantly surprised as I had expected the cost to be more and a wonderful job by Todd who did the repair. Then another surprise as my car was delivered to my home. I’m in my late 70’s and the whole experience was a joy and I recommend them highly. My thanks to each of you for jobs well done.
The gentleman who took my info was pleasant and patient with me as was Antonio who explained my repair. I was pleasantly surprised as I had expected the cost to be more and a wonderful job by Todd who did the repair. Then another surprise as my car was delivered to my home. I’m in my late 70’s and the whole experience was a joy and I recommend them highly. My thanks to each of you for jobs well done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
Great experience. Grant Moore, the salesman was thorough and knowledgeable. Easy to deal with and not pushy.
Great experience. Grant Moore, the salesman was thorough and knowledgeable. Easy to deal with and not pushy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rishi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Awesome experience and so easy! Keith in sales and Gene in parts bend over backwards for their customers!
Awesome experience and so easy! Keith in sales and Gene in parts bend over backwards for their customers!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephanie, thank you for your kind words and this wonderful review! If there is anything else we can do to assist you, please let us know! Take care!