Reviews
TJ did a great job keeping me posted on the status of my
TJ did a great job keeping me posted on the status of my vehicle. It was delivered as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. Polite and efficient personal. Would recommend this dealership to anyone. Sean Parker is great to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful Great customer service and support
Very helpful Great customer service and support Question are always answered They treat you like family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service today!
Outstanding service today!! TJ as usual did an outstanding job getting me in and out. Highly recommend Larry Miller of Surprise. Thankyou!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always very nice and fast too!
Always very nice and fast too! They do a good job explaining everything and answer all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant to work with.
Pleasant to work with. The service personnel was nice and knowledgeable. Went for a walk while I was waiting for vehicle and a sales man approached me as I was heading to street. He said" I see your going for a walk is there any vehicles I could show you?". Not at all pushy and I had a enjoyable conversation with him. I recommend them for sales and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional When I got in line to get my Jeep
Very professional When I got in line to get my Jeep serviced a young man whose name is Alejandro was busy with another customer Alejandro took time to come over and tell me it would be just a minute When he checked me in he was very patient and very polite He got my Jeep serviced in no time and I was out of there stress free
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When asking questions about vehicles the sales guys
When asking questions about vehicles the sales guys either had no answer or they got irritated and talked to us like they thought we were stupid. The vehicle I did purchase only had one key fob and I was told it was at the other dealership they picked up the car from and they would get it and call me. Since then I’ve been ignored and I don’t have the key or any of the other promises made to me. Very rude and unprofessional. This is the second and last vehicle I will ever purchase from them. I would never recommend them to anyone. The sales manager Jason was the worst of all.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I do want to apologize for not answering your questions in the proper manner. Please call me at (623) 537-5000 if you'd want to discuss. Thank you and have a great day! ~ Jesus Garate, General Manager
Well just received a phone call from the sales manager “Jason” about this complaint. I guess he thought it was a good idea to call and tell me I was wrong and I seemed to have a great experience. However just like my comments above my concerns and the things I asked still got ignored. I also still don’t have the key fob I was promised by his team. Very unprofessional Jason. Now I know why all of the good sales personnel that Larry H Miller Surprise had went to other locations. If anyone reading this wants an amazing sales person that actually takes care of you go see Jesse at Peoria Dodge Ram.
It was a nice experience.
It was a nice experience. Both the manager and the sales person were knowledgeable and polite . They understood that buying a car it is a large expense, so they wanted to be sure that I am happy with the car and the price. The truck is the second truck that I bought from them in three years. It was a pleasant experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service is great.
Service is great. They keep me informed of progress. I trust them for all of my service needs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair