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Larry H. Miller Chrysler Jeep Dodge RAM Surprise

(2,306 reviews)
Visit Larry H. Miller Chrysler Jeep Dodge RAM Surprise
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 801-6389 (480) 801-6389
Used (480) 801-6348 (480) 801-6348
Service (480) 801-6488 (480) 801-6488

Reviews

(2,306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise from DealerRater.

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New car

Less waiting time and well assisted while were there. Discuss all the details about the car. Visit him anytime he will assist you Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming to see us! Have a great day! - Marshall Clark, General Manager

I'm a first time buyer and Mr. Layman went above and...

I'm a first time buyer and Mr. Layman went above and beyond to help me find the best deal that he could give me that fit my budget and that had a bit of style to it. He was extremely helpful and honest with every question I had and I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We appreciate your recommendation. - Marshall Clark, General Manager

New truck

Brandon was very patient through me changing my mind and finding my new love, a 2019 Dodge Rebel. This was my second new purchase this year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming to see us, Connie! We appreciate your support of our dealership. We will be sure to pass along your review. - Marshall Clark, General Manager

Salesmen are not annoying

Everyone knows how salesmen like to harass you and not let you alone. Usually they say whatever they can, usually some crazy stuff. I can honestly say that no one annoyed me here. The saleman was amazing, so was the finance team. I would come back and send my friends there. Thank you much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming to see us! We appreciate your support. - Marshall Clark, General Manager

Excellent experience

Fantastic experience and professionalism would do business again I do not Live in the area so I do most of my vehicle shopping via the Internet I’ve actually never been into the dealership but the experience would bring me back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for coming to see us, Jax! We appreciate your review. Should you need anything else, please let us know. - Marshall Clark, General Manager

I bought my vehicle in 2015 and they have taken care of...

I bought my vehicle in 2015 and they have taken care of me. First my advisor Mickey was awesome..Now I have TJ and he is very attentive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive review, Dee! It was a pleasure assisting you. - Marshall Clark, General Manager

Superior customer service

Jake at Surprise Larry Miller was awesome. From the first call through to the vehicle tutorial, he exceeded expectations and provided an overall better experience than any other car purchasing experience. Go to these guys whoever you are in the valley... it’s worth the effort! Juan the finance manager was equally helpful and provided over the top customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for stopping by! We are thrilled to see the staff provided excellent customer service. - Marshall Clark, General Manager

Best service hands down!!!

I went in with horrible credit and a budget!! Brittany powers helps me out. She found me everything I was asking for, then seen to it that I was taken care of like royalty!!!! I recommend going to see her Everytime!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation. We will be sure to pass along your kind words. - Marshall Clark, General Manager

Kyle provided EXCELLENT customer service in the service/...

Kyle provided EXCELLENT customer service in the service/ maintenance department. He kept me aware of the progress made and immediately contacted me upon completion of the work..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We will be sure to pass it along to Kyle! - Marshall Clark, General Manager

Great car buying experience!

I had the best experience buying at LHM Chrysler Jeep Dodge Ram in Surprise! I found a vehicle that I wanted online and when I went in to take it for a test drive, I was helped by Brittany, who was incredibly knowledgeable about the car and all of it's many features. Her friendly, low pressure approach was really refreshing. I loved the car but had to come back later to complete the purchase. They were able to get my credit processed in advance and had everything ready for me when I got there to make it a speedier process. Jorges took me through all of the options for financing and was super helpful. Overall, a great group of folks at this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming to see us! We truly appreciate your great review, Carly. It was a pleasure assisting you in your search for a new ride. Should you need anything else, please let us know. Have a wonderful day! - Marshall Clark, General Manager