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Larry H. Miller Chrysler Jeep Dodge RAM Surprise

(2,304 reviews)
Visit Larry H. Miller Chrysler Jeep Dodge RAM Surprise
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 801-6389 (480) 801-6389
Used (480) 801-6348 (480) 801-6348
Service (480) 801-6488 (480) 801-6488

Reviews

(2,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise from DealerRater.

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Beware!!!

Had an appointment for 0830 on Tuesday, called 4 days later on Thursday and they hadn't even looked at it. Picked it is Friday after work and car was covered with sand, bird crap, and had 2 deep scratches in the driver's door.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Lon, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in, so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Marshall Clark, General Manager 623-537-5000

Josh is amazing, he found the perfect car for me!

Josh is amazing, he found the perfect car for me! His integrity is above reproach. Josh truly went above and beyond for me! I highly recommend Josh aka #SupriseSuperMan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got me an amazing deal great price and rate.

Got me an amazing deal great price and rate. Couldn’t be happier with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the 2nd Jeep we have purchased here in the last

This is the 2nd Jeep we have purchased here in the last year. Great place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst place to buy a truck! They will cheat you

The sold a brand new truck for $90k and it didn't even last to 35k miles. The left their customers stranded in the middle of nowhere and offered zero assistance in fixing the problem. I have never been to such a horrible dealership. Absolutely the worst I've been to. Hopefully this will save others from making a bad mistake

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your situation. Please reach out to us directly so that we can discuss the matter further. - Marshall Clark, General Manager 623-537-5000

Eric just wanted you to know the “cowle” for my 2016

Eric just wanted you to know the “cowle” for my 2016 Dodge Journey was perfect! Just what I needed and installed today Thank you again for all your help! You Rock!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This is our second vehicle purchase from Josh.

This is our second vehicle purchase from Josh. He makes the vehicle purchase process very simple and walks you through every detail. He is very professional and goes above and beyond. Thanks Josh for the new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and thank you for choosing our dealership for your automotive needs. We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit.

Professional, great customer service from the service

Professional, great customer service from the service department keep up the great work it shows

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My interest started with a gladiator and only that.

My interest started with a gladiator and only that. Comfortable with my current car I wasn't ready to change it up, or so I thought. My hubs and I came in and test drove a Rubicon. Although nice, Meh, is what I thought. I wanted to check out a jeep. Josh and I have been friends for 10+ years, he knows my interests. He brought me a Razzleberry Willie's Wrangler diesel. I didn't test drive it very long before I knew I was taking it home!!! He knew I had a time crunch so he worked quickly to get everything ready for me while I was finalizing paperwork. He left such an impression with us, my hubs went in after to buy the Gladiator!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience with #Surprisesuperman at Larry

We had a great experience with #Surprisesuperman at Larry Miller Jeep in Surprise getting our new EV Jeep Grand Cherokee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.