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Fritts Ford

(1,582 reviews)
Visit Fritts Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm Closed
Sunday 9:30am–8:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award
New (877) 411-1621 (877) 411-1621
Used (855) 252-6956 (855) 252-6956
Service (877) 265-9420 (877) 265-9420

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fritts Ford from DealerRater.

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Always have a good easy transaction with Fritts Thank you

Always have a good easy transaction with Fritts Thank you and have a nice day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

They were courteous, prompt and kept me informed I would

They were courteous, prompt and kept me informed I would come back to fritz ford for service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The entire dealership does not pick up voicemails or

The entire dealership does not pick up voicemails or return calls timely customer service is horrible you guys need to reorganize. The older gentleman and the service department is not friendly and Steve needs to be held accountable to return phone calls and be nice. He was decent at the end of our ordeal but I had to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They have a huge selection of cars and trucks to choose

They have a huge selection of cars and trucks to choose from. Great customer service and very friendly and knowledgeable staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Casey was amazing making sure we were comfortable and

Casey was amazing making sure we were comfortable and making sure we had water and if we had any questions on our new purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Fritts Ford. We are always more than happy to assist you if anything else comes up. Take care!

Worried after the first car we ordered was wrong but they

Worried after the first car we ordered was wrong but they got the new order correct and made the buying process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

This dealership provides the best customer service!

This dealership provides the best customer service! Our salesman Jordan is excellent. He is knowledgeable, friendly and caring. The sales manager Michael was a pleasure to negotiate with and Lisa in finance is the best finance person we've ever had! Thank you Fritts Ford. We LOVE our new F-150!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Fritts Ford! Please don't hesitate to reach out to us if there's anything more we can do!

The quickest repairs at a dealer we've experienced with

The quickest repairs at a dealer we've experienced with our rv. Did online appt, Jason called 4/3 and was able to get me in on my day off of 4/10. Rv diagnosed & fixed by 4/13.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

The staff was very helpful, friendly, and fast with our

The staff was very helpful, friendly, and fast with our new truck purchase. I would recommend my family and friend to purchase a car/truck from Fritts Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

6 You should be proud to have Dennis and Vickey

6 You should be proud to have Dennis and Vickey representing Fritz Ford. Better than 5 rating helping to select the truck and equipment, and selecting the best financing available. Thank you Randy & Roy Harris

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!