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Riverside Chevrolet

(1,438 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,438 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Chevrolet from DealerRater.

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Denny was very helpful and answered all my questions.

Denny was knowledgeable and helpful with my Avalanche's low oil pressure issue. Unfortunately it is the engine which agrees with what my local mechanic had diagnose. Denny listened well and confirmed my mechanic had done all the right steps to diagnose. Not sure I will replace the engine yet, $8,000 is a hard pill to swallow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change

Steve was extremely helpful and knowledgeable with exactly what my silverado needed and helped me get the best deal on my service by using my Email coupons from GM. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service

dropped off 2012 Captiva for an oil change, radiator flush service and front tires. The pricing on the tires was very competitive. needed a ride home and was taken by your shuttle. picked up by shuttle next day when car was ready and everything was completed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A trying moment

Mr James Wood was an excellent advisor. He listened and he was able to obtain a meeting with the general manager for me to express my concerns regarding coverage issues. The general manager was another story. I felt like I was a child getting in trouble from a father, as he was yelling at me. Despite the horrible experience talking with the manager, Mr Wood remained impartial and he was able to give me the best costumer service he could provide, even offering me water for my troubles. Mr Wood helped my experience bearable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department

Fast service and very courteous. the service department writer (James) answered all my questions and concerns and even washed my car. Thank you so much !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent!

Denny was up front and very knowledgeable. He provided me with alternatives to immediate repairs. I will continue to utilize Denny as my primary advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

We have been going to Singh since we bought the Suburban. We have always had such a positive experience when we take the vehicle in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfecho

Estoy muy satisfecho por el servicio que mendieron desde la atención al cliente y en el servicio que le dieron a mi troca yo los recomiendo ampliamente.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did not care that they sold me a car with a bad engine

I purchased a used Chevy sonic with 40,000 miles on it. Four months later the light came on, so I took it to the dealership and two weeks later they call and tell me that tge engine is gone out and that it will be about seven thousand dollars to repair it. From there I was directed to the sales department for a trade in. I called the sales department and was told that I could get a new Cruz and to come in. After a while of being there I was told that I needed someone to sign with me. I did not need that before and I did not have one then and because of that I was sent away with no help and a car that can't run. Worst experience ever. If looking for used cars please beware. Untrustworthy dealership.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service from Manny financial dept ;)

My husband and I receive excellent service from Kelly and Manny (Fincial Dept) from Chevy Auto center. I was very glad that Kelly and Manny took the time and care to help us find the perfect gift for my husband birthday 2018 Corvette and I just wanted to reach out and say thank you! Thanks for finding our dream car. You BOTH are the best 🙂 Be well, and take care! -Hunters

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.