Reviews
Riverside Chevy
Excellent sales and they helped us get the right financing that fit our budget. They gave us a good price for our trade-in which helped us purchase our new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car purchase
My sales rep Salem was very informative and very experienced. Salem was a pleasure to work with and had us in and out of the dealership within 3 hours. 😃🚘
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tire check and repair
Mr. Wood was very polite and promptly took care of my needs. He informed me what the problem was, what was needed to repair it and gave me an estimated wait time. Job was completed within the stated time. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
standard service
Came in the late afternoon for express service not thinking it would happen was surprised when service and a wash were finished in about an hour even took a nap in the customer lounge
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
CEO123
I was looking for a 2017 Chev. Silverado LTZ, recieved only two responses from this dealer. Nothing more, that was over one week.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
John your review concerns us, our Internet Team usually is spot on and we are not sure how we missed this opportunity to earn your business. We admit we dont always get it right but we can only fix what we know about and we do appreciate you making us aware of your situation. Thank you for your feedback, if there is anything we can do to try and make things right for you please contact our Sales Manager Mike at mcorrera@myriversidechevy.com or (951) 396-2222 and he will do all he can for you
Customer service .
Customer service was the best, no rush and no pressure. My son and I started on a transaction with Mr Kasmi Saleem at a late hour on Saturday and we finished the transaction almost at midnight. All personnel looked a little tired but not once did we get a feeling that we were being rushed. Staff was very professional and the customer service was second to none.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David that is awesome to hear! Our team works hard for our guests and we know they will be super happy to read your great review! Thank you so much for your trust in doing business AND for sharing your experience! Enjoy that new Chevy :)
REALLY ENJOYED SALEMAN PETE HERNANDEZ MAKING PROCESS SIMPLE
VEHICLE PURCHASING THRU THE AUTO CLUB PRICING WENT FAIRLY WELL. UNABLE TO BRING PRICE DOWN ANY. PAYING CASH FOR VEHICLE AND STILL HAD TO WAIT 4 HRS FOR PAPERWORK WITH NOT ANY TYPE OF COMPENSATION WHICH LEFT A SOUR TASTE IN OUR MOUTHS ESPECIALLY SINCE WE CAME FROM RANCHO CUCAMONGA PASSING 2 OTHER CHEV DEALERS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
While we very much appreciate the kind words for Peter and know he will be proud to read your review(!), we also appreciate the feedback about your wait time. We do try hard as a team to give each of our customers the best experience possible but there are still challenges we face as we grow and we are working hard on the wait time! We thank you for your business and the FIVE STARS for Pete!
Customer Service with heart
From the greeting in the service dept, to driving out the door with a new vehicle all in one day; it was a very good experience'. Sales Mgr Barry and salesman Albert are exceptional; in fact this is the second new vehicle Albert has helped us with. I am very, very pleased with my experience. Barry and Albert get a rating if 12/10... 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That. Is. Awesome! We love to hear about experiences like yours! Our team works hard at taking the best care of our customers and we know Barry and Albert will be thrilled to read your review! Thank you so much for your continued business and thank you for the FIVE STARS! :)
Great Buying Experience
Great buying experience at Riverside Chevrolet! Exceptional and prompt service from Emmanuel Meza and Alex Jaimes. They earned my business and won a two truck purchase! I would recommend Emmanuel, Alex and Riverside Chevrolet to anyone looking to buy a new or pre-owned vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Jeff! We agree that Manny and Alex are pretty great, they work hard for their guests and they will be proud to read your review! Thank you very much for your business AND for the FIVE STARS! :)
Great Buying Experience
Great buying experience at Riverside Chevrolet! Exceptional and prompt service from Emmanuel Meza and Alex Jaimes. He earned my business and won a two truck purchase. I would recommend Emmanuel and Riverside Chevrolet to anyone looking to buy a new or pre-owned vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff we totally agree, Manny is pretty awesome! He and Alex work hard for their customers and they will be proud when they read your awesome review!Thank you for sharing your experience, for your business and for the FIVE STARS! :)