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Riverside Chevrolet

(1,440 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Chevrolet from DealerRater.

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took my silverado in because of a brake problem.

James Wood was very friendly and said they would find and fix the problem. they did and i will always take my truck to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We agree, James is pretty awesome! Thank you for sharing your experience AND for the FIVE STARS! :)

Very easy

Told the sales rep what I was looking for and how much I wanted to spend. Found my truck took a test drive. Done deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What a great review! Thank you for taking a moment to share your experience, Rob works hard for his guests and we know he will be stoked to read this!

Wonderful customer service.

Started working on my car at the appointed time. Called immediately after the job was completed. Very friendly and approachable. Very happy with my service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thats just the way we try and make it every time! Thank you so much for sharing your experience, and for your business! :)

Car buyer

I appreciated that I was able to look around without being hindered. When I was ready to ask questions Alex stepped right up and made things easy for me. I told him what I was looking for and how much I was willing to pay and he made it happen. The dealership was spacious and the atmosphere was relaxing. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Betty that is great to hear! We know how hard Alex works for his guests and we know he will be proud to rread your great review! Thank you for your business AND for the your kind words! :)

great service

I have always had a great experience with the service writers here from over 25+ years of being a customer and appreciate the the way everything is explained thank you for making my visits a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mac that is awesome to hear! We know our Service Team works hard for their customers and they will be super happy to read your awesome review! Huge thanks for your continued business AND for the FIVE STARS!

Airbag light staying on

When I discovered that the airbag light needed to be resolved on my 2006 Saturn Vue (no service centers available) I asked the Jeep-Chrysler of Ontario service manager if they could check it so that it could be fixed. He suggested Riverside Chevrolet since they were under the family of Jeep-Chrysler of Ontario. I took my Vue in and was told they have a Saturn specialist on board and he would be the person to check everything out for me. That afternoon I received a phone call indicating what the problem was, a part was needed to be ordered, and the car should be done the next day. True to their word a phone call was returned the next mid-day and all seems to have been resolved. So far, I am quite pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

As a proud member of the Oremor family of dealerships we are very happy to hear that we had a referral from our sister store and thrilled that we were able to earn such a great review lovejow3! Our Service Team works hard for our guests and they will be very proud to read your kind words, we appreciate you allowing is to help keep your Saturn in tip top shape and thank you for the FIVE STARS!

Fair and honest.

Fair and honest. They have always taken good care of us. Nice to have someone I trust to help my grandson this far away from home. You have earned my respect and my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jack we very much appreciate your confidence in allowing us to help your grandson keep his car in tip top shape! Our Service Dept team works hard for our guests and we are sure they will continue to take great care of him! Thank your for the awesome review! :)

Excellent customer service and repair

My experience at the dealership was excellent. Service advisor was nice and respectful. I will be going back for sure for my next maintenace or repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Awesome to hear Serg2300! We very much appreciate your business and look forward to helping you keep your car in tip top shape for a long time to come, thank you for the great review!

John the service technician in the service department.

I brought my car in for service and my new service tech was John. Who was very professional and knowledgeable about my car and the problems that I was having. Although I arrived at 7:30 a.m. and left at 7PM. He made sure that I was well pleased before leaving the dealership with my car. I am very pleased with John overall was performance and he was even able to get the approval from management to have the price adjusted in leu of all the time I had to wait. Thank you John for taking such good care of me and my car and my breaks are performing at top quality level. Thank You for a job well done. Keshia Mills

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Although you had to spend the day with us Keisha we are glad you had a great experience! John does work hard for his guests and we know he will be very happy to read your awesome review! Thank you for the kind words and for the FIVE STARS!

1st service on 2017 cruze

meet with Steve for 1st service on my 2017 Cruze early that morning. Advise him I would wait for car. Car was finished ahead of schedule and washed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Norman that is music to our ears, or eyes as it were! Thank you for sharing your kind words and for your business!