Reviews
Very courteous reps and efficient service.
Very courteous reps and efficient service. They try their best to provide exceptional customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyler was great.
Tyler was great. He got me checked in, we discussed why I was there and arranged a ride home for me. I was also picked up from home after my car's service was completed. Aidan was my driver and did a great job. On another note, using DealerRater is a pain in the but. I do not want to create an account and password to leave a review.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was top notch!
Service was top notch! Tyler went above and beyond helping me & getting me a rental so quick!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great service for my ride.
great service for my ride. I always trust the process from appointment setting to service progress with video and conclusion from the VW Brookdale service technicians. Keep it up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Incredible service!
Incredible service! They addressed my concerns and helped me understand my car better as this is my first Volkswagen!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from everyone we met.
Excellent service from everyone we met. Genuine, straight forward, helpful and knowledgeable. This is my 3rd time back to this location and it won’t be my last.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service consultants, Brad and Boun are exceptional.
Service consultants, Brad and Boun are exceptional. Brad explained in detail about a service that I requested. He explained why it was not time yet for this service thus saving me time and money. Boun is always the consummate professional, always ready to help, friendly, and accommodating. Professionals such as them keep me and my family coming back to Luther Volkswagen.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding communication and service.
Outstanding communication and service. Very friendly! Would recommend. Love the Atlas as well. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly service Ample Snacks Clean loaner
Friendly service Ample Snacks Clean loaner car Listened to my concerns Good explanation of service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like the service there always so professional you can
I like the service there always so professional you can see and feels the team work among the people there all take care from you and your vehicle you stay and leave with trust Thank you all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair