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Meet Tyler Glatting

Tyler Glatting headshot
Service Advisor
(175 reviews)

Reviews

Very courteous reps and efficient service.

Very courteous reps and efficient service. They try their best to provide exceptional customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tyler was great.

Tyler was great. He got me checked in, we discussed why I was there and arranged a ride home for me. I was also picked up from home after my car's service was completed. Aidan was my driver and did a great job. On another note, using DealerRater is a pain in the but. I do not want to create an account and password to leave a review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was top notch!

Service was top notch! Tyler went above and beyond helping me & getting me a rental so quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great service for my ride.

great service for my ride. I always trust the process from appointment setting to service progress with video and conclusion from the VW Brookdale service technicians. Keep it up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Incredible service!

Incredible service! They addressed my concerns and helped me understand my car better as this is my first Volkswagen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from everyone we met.

Excellent service from everyone we met. Genuine, straight forward, helpful and knowledgeable. This is my 3rd time back to this location and it won’t be my last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service consultants, Brad and Boun are exceptional.

Service consultants, Brad and Boun are exceptional. Brad explained in detail about a service that I requested. He explained why it was not time yet for this service thus saving me time and money. Boun is always the consummate professional, always ready to help, friendly, and accommodating. Professionals such as them keep me and my family coming back to Luther Volkswagen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding communication and service.

Outstanding communication and service. Very friendly! Would recommend. Love the Atlas as well. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly service Ample Snacks Clean loaner

Friendly service Ample Snacks Clean loaner car Listened to my concerns Good explanation of service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I like the service there always so professional you can

I like the service there always so professional you can see and feels the team work among the people there all take care from you and your vehicle you stay and leave with trust Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.