Reviews
Write a reviewexcellent service, I purchased a car and shipped overseas. highly recommended dealer. very smooth process, nothing hidden everything was cleared. car status as mentioned clearly ..
excellent service, I purchased a car and shipped overseas. highly recommended dealer. very smooth process, nothing hidden everything was cleared. car status as mentioned clearly ..
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good communication, great car, fair price, however it took almost 6 weeks to get the spare key and license plates. Overall good experience with my purchase.
Good communication, great car, fair price, however it took almost 6 weeks to get the spare key and license plates. Overall good experience with my purchase.
- Customer service
- 3.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
less than 1,000 miles put on after purchase and the engine blows up. Towed it to shop and got quote for over 8K to fix it. Put the car on the lift and you can see where it had been glued together with sealant. . These guys are crooks.
less than 1,000 miles put on after purchase and the engine blows up. Towed it to shop and got quote for over 8K to fix it. Put the car on the lift and you can see where it had been glued together with sealant. . These guys are crooks.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE - Less than 1,000 miles put on after purchase and the engine blows up. Towed it to shop and got quote for over 8K to fix it. Put the car on the lift and you can see where it had been glued together with sealant. Westside Hummer - Houston refuses to fix the car, return calls or refund any money. These guys are crooks.
BUYER BEWARE - Less than 1,000 miles put on after purchase and the engine blows up. Towed it to shop and got quote for over 8K to fix it. Put the car on the lift and you can see where it had been glued together with sealant. Westside Hummer - Houston refuses to fix the car, return calls or refund any money. These guys are crooks.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
you cannot comminicate with walid once you have problems. he drops the ball. ask to get estimate which was 3000. and never called back . or answered calls. NOT A MEMBER OF BBB. fraudulent dealership. do not buy from him.
you cannot comminicate with walid once you have problems. he drops the ball. ask to get estimate which was 3000. and never called back . or answered calls. NOT A MEMBER OF BBB. fraudulent dealership. do not buy from him.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I cannot say enough good things about these guys! My husband and I flew from Colorado to Houston to purchase a 2010 Mercedes GLK350 and the car was in immaculate condition; even better than observed in the photos or expected. Mustapha and Walid were both very kind and really went the extra mile to make sure everything was perfect for us and even asked that my husband and I call when we returned to Colorado to let them know we made it back safely. The customer service, condition of the vehicle and price all well exceeded our expectation and the deal was handled promptly so my husband and I were able to get on out way without delay. Thank you so much gentlemen and I look forward to working with you again in the future. All the best!
I cannot say enough good things about these guys! My husband and I flew from Colorado to Houston to purchase a 2010 Mercedes GLK350 and the car was in immaculate condition; even better than observed in the photos or expected. Mustapha and Walid were both very kind and really went the extra mile to make sure everything was perfect for us and even asked that my husband and I call when we returned to Colorado to let them know we made it back safely. The customer service, condition of the vehicle and price all well exceeded our expectation and the deal was handled promptly so my husband and I were able to get on out way without delay. Thank you so much gentlemen and I look forward to working with you again in the future. All the best!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer put a refundable deposit down on a car but did not purchase vehicle. Westside Hummer refused to refund the deposit. JUST ANOTHER SHADY USED CAR DEALER, AVOID AT ALL COSTS
Customer put a refundable deposit down on a car but did not purchase vehicle. Westside Hummer refused to refund the deposit. JUST ANOTHER SHADY USED CAR DEALER, AVOID AT ALL COSTS
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase