Reviews

2.0 out of 5 2.0
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 25, 2018

    less than 1,000 miles put on after purchase and the engine blows up. Towed it to shop and got quote for over 8K to fix it. Put the car on the lift and... you can see where it had been glued together with sealant. . These guys are crooks.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 20, 2018

    BUYER BEWARE - Less than 1,000 miles put on after purchase and the engine blows up. Towed it to shop and got quote for over 8K to fix it. Put the car on... the lift and you can see where it had been glued together with sealant. Westside Hummer - Houston refuses to fix the car, return calls or refund any money. These guys are crooks.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 18, 2018

    you cannot comminicate with walid once you have problems. he drops the ball. ask to get estimate which was 3000. and never called back . or answered calls.... NOT A MEMBER OF BBB. fraudulent dealership. do not buy from him.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2017

    I cannot say enough good things about these guys! My husband and I flew from Colorado to Houston to purchase a 2010 Mercedes GLK350 and the car was in... immaculate condition; even better than observed in the photos or expected. Mustapha and Walid were both very kind and really went the extra mile to make sure everything was perfect for us and even asked that my husband and I call when we returned to Colorado to let them know we made it back safely. The customer service, condition of the vehicle and price all well exceeded our expectation and the deal was handled promptly so my husband and I were able to get on out way without delay. Thank you so much gentlemen and I look forward to working with you again in the future. All the best!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 18, 2014

    Customer put a refundable deposit down on a car but did not purchase vehicle. Westside Hummer refused to refund the deposit. JUST ANOTHER SHADY USED CAR... DEALER, AVOID AT ALL COSTS

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?