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Guaranty Chevrolet

(698 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (714) 352-4454 (714) 352-4454
Used (714) 881-0032 (714) 881-0032
Service (714) 656-2092 (714) 656-2092

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guaranty Chevrolet from DealerRater.

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We bought are 4th vehicle, that should tell you how we

We bought are 4th vehicle, that should tell you how we value everyone at Guaranty from Sales, Finance to Service always friendly and professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2017.

2017. I purchased my traverse from guarantee Chevrolet. I only take my car to the dealership for service. Nothing better than knowing that your extended warranty covers tens of thousands of dollars in service costs for the overall maintenance of my vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service really bad in the service department.

Customer service really bad in the service department. I'll wait for days and nobody call me back to let me know what happened with my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Martin sales person very friendly and professional.

Martin sales person very friendly and professional. Erik on finance was also very professional and friendly. Enjoyed choosing Guaranty Chevrolet and I will recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Employees are friendly and efficient.

Employees are friendly and efficient. Repair costs are higher than expected and make it difficult to manage on a fixed income. Especially wen required maintenance is due to poorly designed and inadequately tested features of Chevrolet products.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr Leo always has been very helpful.

Mr Leo always has been very helpful. I will keep going back until he is there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I asked for an update and I wait for 2.

I asked for an update and I wait for 2.5hrs and nothing happened. I got an appointment but the excuse was they have only 1 technician. So don t do appointment if you don’t have the right labor in house.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Danny Viramontes helped me buying my Chevrolet Silverado

Danny Viramontes helped me buying my Chevrolet Silverado Trail Boss!!! You will not find a better deal or customer service ANYWHERE!!! I HIGHLY recommend Danny and Guaranty Chevrolet!!! THANK YOU DANNY and EVERYONE at Guaranty Chevrolet!!! I GREATLY APPRECIATE all of your guys HELP!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a reliable place to get service on my truck.

Always a reliable place to get service on my truck. The wait times are reasonable as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best experience in the 12 vehicles I?

Best experience in the 12 vehicles I?ve purchased. You will drive away in your new car feeling well cared for and wanting to tell your friends and family how great the Guaranty Chevrolet team was from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am glad to hear you a had a great experience at Guaranty Chevrolet and we appreciate you sharing it with us. We strive to make the car buying experience and enjoyable one as it should be. Enjoy your new Chevrolet!