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Volkswagen South Coast

(697 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2017 state dealer award
View 4 awards
2017 state dealer award 2016 state dealer award
2017 consumer dealer award 2016 consumer dealer award
New (888) 879-5231 (888) 879-5231
Used (866) 586-2891 (866) 586-2891
Service (888) 203-1985 (888) 203-1985

Reviews

(697 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen South Coast from DealerRater.

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Best Service EVER!!!

VW commonwealth has the best service EVER!!! I had hard time with other locations but this one was the BEST. At first, Holly helped me a lot with the paperwork and he was really helpful getting me the car I want! Holly was really fast responding my calls and emails, and he was very patient with me if I didn't understand something. Another guy named Moe helped me with the right budget and gave a great deal for the right amount. When I went to the VW commonwealth, it took me less than 30 minutes in financial office to get the deal. Another guy named Brian,was explaining paperwork clearly to make me understand everything with VW contract. Overall, the staff were SUPER NICE and SUPER FRIENDLY. I strongly recommend anyone who is having hard time with getting the deals with your right budget and great service, then just go to VW COMMONWEALTH SANTA ANA. Ask for Holly and Moe. Thank you very much Holly, Moe, and Brian, for getting me the deal I want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Deal EVER!!!

VW commonwealth has the best service EVER!!! I had hard time with other locations but this one was the BEST. At first, Holly helped me a lot with the paperwork and he was really helpful getting me the car I want! Holly was really fast responding my calls and emails, and he was very patient with me if I didn't understand something. Another guy named Moe helped me with the right budget and gave a great deal for the right amount. When I went to the VW commonwealth, it took me less than 30 minutes in financial office to get the deal. Another guy named Brian,was explaining paperwork clearly to make me understand everything with VW contract. Overall, the staff were SUPER NICE and SUPER FRIENDLY. I strongly recommend anyone who is having hard time with getting the deals with your right budget and great service, then just go to VW COMMONWEALTH SANTA ANA. Ask for Holly and Moe. Thank you very much Holly, Moe, and Brian, for getting me the deal I want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Experience

Holly was great to work with. Zero pressure and made the experience a breeze. My second car from the dealership and I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

Mark Hewison was amazing! We took our time looking at all the cars on the lot, Mark patiently explained the features of each vehicle to us, and we ended up purchasing a great vehicle from him. He's the paragon of honesty, seriously. Thanks, Mark and VW-- you guys did a phenomenal job! I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

Mark Hewison was amazing! We spent a ton of time looking at all the cars on the lot, Mark patiently explained the features of each car to us, caught every little detail, and found me the perfect vehicle. Thanks Mark and VW-- you're the best! I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing deal, Amazing car, and exceptional salesman

3 Days ago, I called Commonwealth VW to ask for a sales rep whom I have bought my car from 4 months ago and had a great experience, I was informed that he moved to another state, however, I was transferred to Holly Setiadi, he is the internet sales rep. I was upfront with him and told him generally what I was looking for, and confirmed that they have my car in their stock. I had a price in mind, and wasn't going to budge much, just because I had other less luxurious options that I was completely happy with down the street. I made my way to the dealership, met with Holly, and to make a not so long story shorter, I was able to drive home with a Passat that is much more upgraded than I had in mind for less than what I initially had in mind to pay, and all in less than 2 hours. Holly is the man to go to over there. he is super friendly and will close the deal for you. thank you Commonwealth VW again for another great car purchase...you guys will sure get my future business and referrals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best car buying process I've has so far..Holly!!!

3 Days ago, I called Commonwealth VW to ask for a sales rep whom I have bought my car from 4 months ago and had a great experience, I was informed that he moved to another state, however, I was transferred to Holly Setiadi, he is the internet sales rep. I was upfront with him and told him generally what I was looking for, and confirmed that they have my car in their stock. I had a price in mind, and wasn't going to budge much, just because I had other less luxurious options that I was completely happy with down the street. I made my way to the dealership, met with Holly, and to make a not so long story shorter, I was able to drive home with a Passat that is much more upgraded than I had in mind for less than what I initially had in mind to pay, and all in less than 2 hours. Holly is the man to go to over there. he is super friendly and will close the deal for you. thank you Commonwealth VW again for another great car purchase...you guys will sure get my future business and referrals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly Recommend Commonwealth VW

My wife and I, recently bought a VW CC from Commonwealth Volkswagen. Working with Holly Setiadi was such a great experience that we actually had fun buying this car. Key for us was his professional approach, especially when compared to some other dealerships. He was straight forward with price and very knowledgeable of the car features. Overall we are very satisfied with Commonwealth Volkswagen. I highly recommend Holly if you are looking for someone kind, respectful and willing to take the time to get you in the car you want. Phillip Anderson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go See Holly Setiadi-He is Great!!

My wife and I, recently bought a VW CC from Commonwealth Volkswagen. Working with Holly Setiadi was such a great experience that we actually had fun buying this car. Key for us was his professional approach. When compared to some other dealerships(we did a lot of shopping around) He was straight forward with price and very knowledgeable of the car features. Overall we are very satisfied with Commonwealth Volkswagen. I highly recommend Holly if you are looking for someone kind, respectful and willing to take the time to get you in the car you want. Phillip Anderson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Holly is great!

I purchased a 2015 beetle convertible. The process was smooth and painless. Holly was a great salesman and I never felt pressured or uncomfortable. Erik the finance person made mounds of paperwork fun. Thank you and I will buy from this dealer the next time I need a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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