Reviews
Excellent service here at Tustin Toyota always.
Excellent service here at Tustin Toyota always. I have come in for many years now for my Toyota cars service. Excellent service from the checking in service to the delivery car always professional, friendly and informative of the service need it. Pressure to come in as always.
Excellent service here at Tustin Toyota always.
Excellent service here at Tustin Toyota always. I have come in for many years now for my Toyota cars service. Excellent service from the checking in service to the delivery car always professional, friendly and informative of the service need it. Pressure to come in as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Juan! We're thrilled to hear about your positive experiences over the years. Our team is dedicated to providing professional and friendly service, and it’s great to know we’ve met your expectations. We look forward to seeing you again for your next service! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota
⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota Auto Repair! My husband and I can’t say enough great things about Kevin Gordon and the Tustin Toyota Service Department. From the moment we walked in, we felt like we were in good hands. Kevin went above and beyond to ensure our vehicle was properly taken care of—and we also want to acknowledge the incredible repair technicians working behind the scenes. Their skill, honesty, and professionalism deserve just as much recognition. Our experience with Kevin actually began at Elmore Toyota in Westminster, California, where another dealership had previously told us we had a serious brake issue that needed immediate attention. Concerned, we sought a second opinion—and that’s when we met Kevin. He had one of their top technicians inspect our vehicle thoroughly. To our relief, Kevin and the technician both confirmed that our brakes were in good condition and did not need to be replaced at that time—which saved us money, stress, and time. That level of honesty is rare, especially when vehicle repairs can be expensive. The previous dealership even warned us they wouldn't be responsible if we left without getting the brakes replaced. But Kevin’s approach was completely different—transparent, ethical, and never pressuring. When we later needed a new battery, we knew exactly who to go to. Even after Kevin transferred to another dealership, we followed him—just like several other loyal customers—because of his unwavering integrity and professionalism. That was over nine years ago, and to this day, Kevin remains a trusted advisor and a dedicated part of Tustin Toyota’s Auto Repair Service Team. It’s rare to find someone in the auto industry who is not only highly skilled but also truly trustworthy. Kevin takes the time to explain things clearly, gives honest recommendations, and always ensures we feel confident and informed about our vehicle. You can tell that at Tustin Toyota, and especially when working with Kevin, doing the right thing truly matters. The care, respect, and integrity shown to customers here is something you just don’t see often these days. If you're looking for someone you can truly trust with your vehicle—and an all-around amazing person to work with—Kevin Gordon at Tustin Toyota Service Department is the one. We won’t take our vehicles anywhere else! Thank you, Kevin, and thank you, Tustin Toyota! ✅✅✅
⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota
⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota Auto Repair! My husband and I can’t say enough great things about Kevin Gordon and the Tustin Toyota Service Department. From the moment we walked in, we felt like we were in good hands. Kevin went above and beyond to ensure our vehicle was properly taken care of—and we also want to acknowledge the incredible repair technicians working behind the scenes. Their skill, honesty, and professionalism deserve just as much recognition. Our experience with Kevin actually began at Elmore Toyota in Westminster, California, where another dealership had previously told us we had a serious brake issue that needed immediate attention. Concerned, we sought a second opinion—and that’s when we met Kevin. He had one of their top technicians inspect our vehicle thoroughly. To our relief, Kevin and the technician both confirmed that our brakes were in good condition and did not need to be replaced at that time—which saved us money, stress, and time. That level of honesty is rare, especially when vehicle repairs can be expensive. The previous dealership even warned us they wouldn't be responsible if we left without getting the brakes replaced. But Kevin’s approach was completely different—transparent, ethical, and never pressuring. When we later needed a new battery, we knew exactly who to go to. Even after Kevin transferred to another dealership, we followed him—just like several other loyal customers—because of his unwavering integrity and professionalism. That was over nine years ago, and to this day, Kevin remains a trusted advisor and a dedicated part of Tustin Toyota’s Auto Repair Service Team. It’s rare to find someone in the auto industry who is not only highly skilled but also truly trustworthy. Kevin takes the time to explain things clearly, gives honest recommendations, and always ensures we feel confident and informed about our vehicle. You can tell that at Tustin Toyota, and especially when working with Kevin, doing the right thing truly matters. The care, respect, and integrity shown to customers here is something you just don’t see often these days. If you're looking for someone you can truly trust with your vehicle—and an all-around amazing person to work with—Kevin Gordon at Tustin Toyota Service Department is the one. We won’t take our vehicles anywhere else! Thank you, Kevin, and thank you, Tustin Toyota! ✅✅✅
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your experience with Kevin and our service team. Providing honest, transparent care is our priority, and it’s wonderful to know we’ve earned your trust. We look forward to serving you and your vehicle for many more years! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Thank you for everything.
⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota
⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota Auto Repair! My husband and I can’t say enough great things about Kevin Gordon and the Tustin Toyota Service Department. From the moment we walked in, we felt like we were in good hands. Kevin went above and beyond to ensure our vehicle was properly taken care of—and we also want to acknowledge the incredible repair technicians working behind the scenes. Their skill, honesty, and professionalism deserve just as much recognition. Our experience with Kevin actually began at Elmore Toyota in Westminster, California, where another dealership had previously told us we had a serious brake issue that needed immediate attention. Concerned, we sought a second opinion—and that’s when we met Kevin. He had one of their top technicians inspect our vehicle thoroughly. To our relief, Kevin and the technician both confirmed that our brakes were in good condition and did not need to be replaced at that time—which saved us money, stress, and time. That level of honesty is rare, especially when vehicle repairs can be expensive. The previous dealership even warned us they wouldn't be responsible if we left without getting the brakes replaced. But Kevin’s approach was completely different—transparent, ethical, and never pressuring. When we later needed a new battery, we knew exactly who to go to. Even after Kevin transferred to another dealership, we followed him—just like several other loyal customers—because of his unwavering integrity and professionalism. That was over nine years ago, and to this day, Kevin remains a trusted advisor and a dedicated part of Tustin Toyota’s Auto Repair Service Team. It’s rare to find someone in the auto industry who is not only highly skilled but also truly trustworthy. Kevin takes the time to explain things clearly, gives honest recommendations, and always ensures we feel confident and informed about our vehicle. You can tell that at Tustin Toyota, and especially when working with Kevin, doing the right thing truly matters. The care, respect, and integrity shown to customers here is something you just don’t see often these days. If you're looking for someone you can truly trust with your vehicle—and an all-around amazing person to work with—Kevin Gordon at Tustin Toyota Service Department is the one. We won’t take our vehicles anywhere else! Thank you, Kevin, and thank you, Tustin Toyota! ✅✅✅
⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota
⭐️⭐️⭐️⭐️⭐️ Truly Exceptional Service at Tustin Toyota Auto Repair! My husband and I can’t say enough great things about Kevin Gordon and the Tustin Toyota Service Department. From the moment we walked in, we felt like we were in good hands. Kevin went above and beyond to ensure our vehicle was properly taken care of—and we also want to acknowledge the incredible repair technicians working behind the scenes. Their skill, honesty, and professionalism deserve just as much recognition. Our experience with Kevin actually began at Elmore Toyota in Westminster, California, where another dealership had previously told us we had a serious brake issue that needed immediate attention. Concerned, we sought a second opinion—and that’s when we met Kevin. He had one of their top technicians inspect our vehicle thoroughly. To our relief, Kevin and the technician both confirmed that our brakes were in good condition and did not need to be replaced at that time—which saved us money, stress, and time. That level of honesty is rare, especially when vehicle repairs can be expensive. The previous dealership even warned us they wouldn't be responsible if we left without getting the brakes replaced. But Kevin’s approach was completely different—transparent, ethical, and never pressuring. When we later needed a new battery, we knew exactly who to go to. Even after Kevin transferred to another dealership, we followed him—just like several other loyal customers—because of his unwavering integrity and professionalism. That was over nine years ago, and to this day, Kevin remains a trusted advisor and a dedicated part of Tustin Toyota’s Auto Repair Service Team. It’s rare to find someone in the auto industry who is not only highly skilled but also truly trustworthy. Kevin takes the time to explain things clearly, gives honest recommendations, and always ensures we feel confident and informed about our vehicle. You can tell that at Tustin Toyota, and especially when working with Kevin, doing the right thing truly matters. The care, respect, and integrity shown to customers here is something you just don’t see often these days. If you're looking for someone you can truly trust with your vehicle—and an all-around amazing person to work with—Kevin Gordon at Tustin Toyota Service Department is the one. We won’t take our vehicles anywhere else! Thank you, Kevin, and thank you, Tustin Toyota! ✅✅✅
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words about Kevin and our service team. It's great to hear that you felt supported and valued throughout your experience. We strive for transparency and integrity, and we're thrilled to have earned your trust over the years! Hope to see you soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Best Toyota dealership in Orange County!
Best Toyota dealership in Orange County! Everyone who works there is so professional, helpful and kind. I go to Tustin Toyota religiously for years. I find that it’s easiest and smoothest to work with the same service advisor each time, if possible. I always request Ben H, he always takes care of me, but if Ben isn’t available, then Kevin and Tim are also fantastic.
Best Toyota dealership in Orange County!
Best Toyota dealership in Orange County! Everyone who works there is so professional, helpful and kind. I go to Tustin Toyota religiously for years. I find that it’s easiest and smoothest to work with the same service advisor each time, if possible. I always request Ben H, he always takes care of me, but if Ben isn’t available, then Kevin and Tim are also fantastic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Stacey! It's great to know that Ben, Kevin, and Tim have consistently provided you with excellent service. We appreciate your loyalty and look forward to seeing you again soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Just bought a new Toyota Camry at Tustin Toyota and had a
Just bought a new Toyota Camry at Tustin Toyota and had a positive stress-free experience as always from Sales Manager Mr. Mario Arellano. Mario’s commitment to transparency made the purchase quick and easy. Excellent customer service is why I am a repeat customer! Tarek Abdelmuti was the Salesperson and he did a great job.
Just bought a new Toyota Camry at Tustin Toyota and had a
Just bought a new Toyota Camry at Tustin Toyota and had a positive stress-free experience as always from Sales Manager Mr. Mario Arellano. Mario’s commitment to transparency made the purchase quick and easy. Excellent customer service is why I am a repeat customer! Tarek Abdelmuti was the Salesperson and he did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that Mario and Tarek provided you with excellent service and made your purchase smooth. We appreciate your loyalty and look forward to serving you again in the future! Enjoy your new Camry! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Both Tarek Abdelmuti and Mario Arellano worked with me
Both Tarek Abdelmuti and Mario Arellano worked with me and were super helpful and knowledgeable.
Both Tarek Abdelmuti and Mario Arellano worked with me
Both Tarek Abdelmuti and Mario Arellano worked with me and were super helpful and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that Tarek and Mario provided you with such positive service. Our team is dedicated to ensuring a positive experience for all our customers. We appreciate your feedback! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
My wife and I went in to buy a new car.
My wife and I went in to buy a new car. Favian Frias and Edwin Lugo helped us. It was a great experience. There was no pressure and they took the time to answer all our questions before we made our decision. Once we decided, the exact car we wanted was not in stock. They worked like crazy and located what we wanted at another location and arranged to have it brought to their dealership so we could get what we wanted. The vehicle arrived after closing, but Favian drove the car to our house that night to deliver it to us. Awesome service and dedication. They made buying this car fun. Totally recommend Favian to anyone looking to buy.
My wife and I went in to buy a new car.
My wife and I went in to buy a new car. Favian Frias and Edwin Lugo helped us. It was a great experience. There was no pressure and they took the time to answer all our questions before we made our decision. Once we decided, the exact car we wanted was not in stock. They worked like crazy and located what we wanted at another location and arranged to have it brought to their dealership so we could get what we wanted. The vehicle arrived after closing, but Favian drove the car to our house that night to deliver it to us. Awesome service and dedication. They made buying this car fun. Totally recommend Favian to anyone looking to buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shawn, We're so happy to hear that Favian and Edwin provided such great service and made your car buying journey enjoyable. Your recommendation means a lot to us, and we're glad you got the perfect vehicle. Enjoy your new ride! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Tustin Toyota is a we run dealership with an excellent
Tustin Toyota is a we run dealership with an excellent service department. They have experienced service writers ( Loren Rogers is the professional that I work with) that can explain exactly why the work recommended by the service technicians is required. The service technicians do excellent quality repairs using high quality factory parts. Even though this dealership is further away for me than others, I go there due to the prompt, quality work that they do and the overall excellent service experience.
Tustin Toyota is a we run dealership with an excellent
Tustin Toyota is a we run dealership with an excellent service department. They have experienced service writers ( Loren Rogers is the professional that I work with) that can explain exactly why the work recommended by the service technicians is required. The service technicians do excellent quality repairs using high quality factory parts. Even though this dealership is further away for me than others, I go there due to the prompt, quality work that they do and the overall excellent service experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so proud to hear about your amazing experiences with our service department and Loren. We always strive for excellence and appreciate your loyalty, even from afar. Your feedback motivates our team to keep delivering top-notch service! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Very competitive for tires.
Very competitive for tires. Recommended a better quality tire with higher tread rating for less money.
Very competitive for tires.
Very competitive for tires. Recommended a better quality tire with higher tread rating for less money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you found our tire selection competitive and appreciated our recommendations. Providing quality service at a great value is our priority. We look forward to seeing you again soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Great service and car was done on time.
Great service and car was done on time. Charlie the service advisor kept me updated on how the service was going. Overall I was very pleased
Great service and car was done on time.
Great service and car was done on time. Charlie the service advisor kept me updated on how the service was going. Overall I was very pleased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jimmy, It's a pleasure to hear you had a great experience and that Charlie kept you informed throughout the process. Your satisfaction is our priority, and we look forward to serving you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com