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Tustin Toyota

(562 reviews)
Visit Tustin Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 10:00am–9:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (714) 352-0664 (714) 352-0664
Used (714) 617-9154 (714) 617-9154
Service (714) 869-2657 (714) 869-2657

Reviews

(562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tustin Toyota from DealerRater.

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I am EXTREMELY HAPPY and have GREAT EXPERIENCE with

I am EXTREMELY HAPPY and have GREAT EXPERIENCE with Tustin Toyota. It will never goes wrong when you have a RIGHT service manager who understand you and that work with you on what you have to deal with at home. I am always satisfiy with the work that my service manager and his team does. Thank you Jorge Mendoza for the wonderful jo that you did. And thank you for having a great team to have your back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

Thank you for sharing your experience, Jassy! It's our pleasure to deliver the quality service you deserve! We're happy to hear Jorge took care of you. Until next time! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

Extremely Happy with Tustin Toyota.

Extremely Happy with Tustin Toyota. I was shopping around for a hybrid and after looking around for a bit I found this dealership and got a great deal on a 2023 Corolla XLE hybrid. It was April that helped me with the purchase and made everything smooth. Very happy with everything and my decision to get the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Corolla XLE Hybrid, Dre, and welcome to the family! We're so proud of April for going above and beyond to ensure a seamless experience. We hope you're loving your new ride! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

I have great experiences with Tustin Toyota.

I have great experiences with Tustin Toyota. Both salesman Gustavo and finance manager Sam Yin were great and very helpful. Especially Sam, he took times to go over all options and tried everything to give the best options that I can take. Extremely happy with Sam and suggest Sam for financial services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations and welcome to the family, Tom! We're so proud of Gustavo and Sam for going above and beyond to ensure you drove away a happy customer! Until next time! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

Purchased a 2023 Corolla.

Purchased a 2023 Corolla. April was very professional and courteous. Any question I had she had an answer. She assisted me in every aspect to get the exact car I wanted. Kevin who delivered my car to me was exactly the same. I will definitely recommend Tustin Toyota to my family and friends. I will also come back to purchase another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so proud of our team for working together to ensure your experience was nothing short of 5-stars! Congratulations on your new Corolla! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

Service department is very well run.

Service department is very well run. Everyone was courteous and professional. Will be bringing my vehicle here for future service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Tustin Toyota! We're so happy to hear our team delivered the quality experience you were looking for. Until next time! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

Service - Always a great experience.

Service - Always a great experience. Happy...happy (had to have 15 words in this review)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad you enjoyed your visit, Lisa! Until next time! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

We were treated extremely well.

We were treated extremely well. Loren helped us and he made things clear and made the charges easy to understand. We really appreciated the service we received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar rating! We're so happy to hear Loren provided you with an excellent visit. We look forward to serving you again soon. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

I purchased a 2019 Prius Prime today at Tustin Toyota

I purchased a 2019 Prius Prime today at Tustin Toyota with the assistance of salesman Miguel Perez. He was personable, knowledgeable and the exact opposite to the negative car salesman stereotype. Miguel was a so easy to work with! It’s my pleasure to recommend him. Everyone involved in my purchase was helpful. No one tried to pressure me. Go see Miguel Perez for a fair and honest deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your Prius Prime and welcome to our Tustin Toyota Family. We're so happy to read about your car-buying experience with Miguel and see that he worked hard to make sure that you drove home satisfied. Thank you so much for the opportunity to earn your business and we hope to see you here at your first service visit. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

Don't buy cars from tustin-toyota

Purchased car on December 10, 2002 for $26800 and returned to sell it on January 10, 2023 for $18400; car depreciation is $8400, what a joke.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 4 found this review helpful. Did you?
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On December 10, I paid $26,800 for a car and received a

On December 10, I paid $26,800 for a car and received a quote to sell it on January 10 for $18,400. and they find the monthly deduction of $8400 amusing. Be careful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.