Reviews
Beware of the Dealer Fee and Recondition fee PLUS the...
Beware of the Dealer Fee and Recondition fee PLUS the tax, tag and title fees. I was not even aware dealerships like this still exist! I looked at a $6,000 car and with all of their fees I was quoted $8,240 when finished. You gotta walk out at that point. They post on website their will be a tax, tag and title fee.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hands down the best car buying experience I ever h
This was hands down the best car buying experience I have ever had. Juan provided beyond excellent service! The entire Lee team is truly remarkable and made the process of buying a car easy, effortless, and enjoyable. I am so happy to be a part of the Lee family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Feeling completely discouraged. Uses every penny to make...
Feeling completely discouraged. Uses every penny to make a purchase on a van. I was hesitant as i just had a junker. Lee Auto Group reassured me everything would be fine and if anything happened they were on my side. Well I've had the van a couple month's and already 500 dollar's out of pocket to fix. Needs a completely new motor and has transmission problem as well. This is after they attempted to fix it once. I'm at a loss and beside myself in this situation. Wish my experience was different but im genuinely heat broken and broke down. Now everyday for months I have had to try to figure out how me and my five kids can get around after spending everything I could spend towards a vehicle.. no offer to take it back no offer to replace.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience from the moment we walked in
We had an outstanding salesperson named Juan. Very respectful, knowledgeable and a true gentlemen for such a young man. Great experience. Go in and ask for Juan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 stars
Had a very good experience would highly recommend using Lee Auto Group of Ft. Myers when looking for any use vehicle. The staff are very friendly too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Juan was great to work with. He called us when the perfect car came on the lot and we were able to close the deal that same day. His no pressure approach and attention to detail made us feel confident in our new purchase. Thanks Juan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow Factor!
Our salesperson Patrick Darche made purchasing my new vehicle so easy!! Best buying experience ever. They did not have the vehicle I wanted but he was able to get it within 24 hours from their Tampa store. Awesome experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Juan and Tim made my purchase a very pleasant experience...
Juan and Tim made my purchase a very pleasant experience .Juan and manager Tim also made sure I got the best deal on my 2018 rav4! I'm looking forward to doing more buisness with Lee Auto!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, courteous, friendly, fair!
Everyone took the time to be sure all of our questions were answered accurately. Buying a car is a big decision and Lee auto staff helped make the process less stressful. Good place to buy a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding
A ... From start to finish. I wasn't the easiest customer to deal with, but they knew how to make me happy. Very satisfied with the service and the vehicle we purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
