Reviews
Write a reviewFairway Ford Service
Excellent Service writer. I made an appointment and Jeff got my Raptor serviced quicker than he told me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to help keep your Raptor running great, Steven! Please don't hesitate to reach out if there's anything additional we can do for you.
Tire Pressure Issue
It was very nice & appreciated that they did not charge me to fix my tire pressure issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fairway Ford - Best Dealership Around!!
I make it a point to both shop and bring my car in for service at Fairway Ford in Placentia. They are honest, helpful, understanding, don't oversell - the best you can ask for in a dealership!! I still come here even though I moved 15 miles away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ann, thanks! We hope you continue to choose Fairway Ford for all your vehicle needs! Take care!
Fairway Ford Customer Service
We bought our 2015 cargo Transit Van from Torino at Fairway Ford in May, 2015, and now have approximately 24,000 miles on it. We service it regularly, and are very pleased with the Fairway Ford Customer Service we have received. Ours is a "Dog Mobile," so I use it weekly to haul my Irish Setters, their crates (strapped to the built in metal rings) to nosework and Rally classes, to performance Trials, to conformation events, and more. I'm pleased that the RV section of Fairway could install a Fantastic Fan on the roof and attach it to its own battery behind the driver's seat. The only thing I don't like is the after market blue tooth device we needed to add upon discovering there wasn't one in the cab of our new purchase. I need to use my cell phone for maps, phone calls, etc. with a hands free device, but the one we purchased through the agent recommended by Fairway is not able to be heard by the other party to a phone call without lots of noise and sound interference. Other than the blue tooth device, I love my Ford Transit Van 150. Comfortable and good looking on our freeway trips and local hauls.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
Always very accommodating, personable and fair. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gerasim, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Fairway Ford, and we hope to see you again soon!
Dana W Williams
Overall friendly and truly wanted to help me make the right decisions for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Fairway Ford, Placentia, Ca
The service dept is especially good. The service writers are courteous, friendly, responsive, and knowledgeable and timely. They are busy and the facilities seem a bit crowded, but the flow of cars is good!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terry & Richard Stewardson, it is great to read such wonderful comments about your recent experience with us! If there is anything else we can do to assist you, please let us know! Take care!
Ford F100 service
Good experience! Fairway Ford has been instrumental in taking care of my F150. Lydia has been very helpful, professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're more than happy to help keep you F150 running great, James! Please let us know if there is ever anything else we can do for you! Safe travels!
Fairway Ford
The service department is always very helpful. And they service our Flex in a timely manner. I go out of my way to bring my Flex to Fairway Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Edge 2014
I appreciate the quality of their service, attention to the customer and professional consideration given to anyone who comes into their business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Fairway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.