Crown Dodge Chrysler Jeep Ram - CA

Service was exceptional! Was helped by Giselle Gallardo and she was very friendly and approachable.

Had a positive experience at this location during my last visit. I was helped by Giselle Gallardo and she was extremely friendly and very attentive.

Company staff was very professional. They asked what I was looking for in a vehicle and they delivered with the accessories I was looking for and with the price I could afford. There was no going back and forth with personnel. The salesman, Roberto Cardenas did all the negotiating directly with me without the supervisor having to contact me. I highly recommend this dealership and Roberto so he can do all the running around with the higher ups.

Justin in the service department was incredibly kind and made servicing my vehicle so easy. Wendy was so sweet and created such a welcoming environment. Thank you both for the amazing service at Crown Dodge Dealership!

Took my Ram 1500 in for warranty work for tow issues that had not been fixed correctly the first time. At the time of scheduling appointment I asked for a loaner car and was told I could get one from the service manager. When I arrived I was told I was eligible for a loaner, but I would have to rent a car and then "Seek Reimbursement". This is not what I asked for or was told I would receive. I am VERY disappointed. Since I didn't arrange a ride and was not willing to sit all day I left. A wasted trip half way across the county. Obviously the woman scheduling my appointment was either poorly trained or worse.

I asked for a video of the car and copies of receipts for worked performed. In the video I saw where Bondo had been applied to the lower rocker haphazardly and painted over which is a big red flag to me. The documentation they provided was simply a advertisement placard placed close to the car noting a different engine had been installed. So yes, they responded but the car was not meeting the standard described in the advertisement. Could of cost me lots of time and money if I hadn't reached out to them for more information.

I took in my car for service and would recommend this place to anyone that is seeking a clean and professional environment. The staff are always very polite and help you out with any questions or concerns that you might have. Ask for Gary next time you need service done to your car.

Sold my Pacifica Van here recently and the process was so smooth and easy. Received more money that I was offered at another dealership as a trade in so it was worth the trip to this awesome dealership. Thank You Savannah!!

I have bought a couple of cars here. Nothing but positive experiences. Also best service center I’ve ever been to

Great service. They always have a package deal for oil changes. I feel like the service is fast. Saturdays are a little busy but other than that, no issues.