R21 Motorsports

They are liars and say what they need to say to get their money. They don't care if you can afford the 3 grand warranty or not they tack it on your financing. Watch them and be aware of what you're signing.

Purchased a SUV 2 months ago. Had some concerns with errors when testing the 4x4 and A/C. They had their mechanic look at it and said they were both in good shape and ready for me a week after the initial test drive. My wife wanted to use the A/C on a warmer day in February but it still didn’t work. I took it in to get looked at by my mechanic and asked just to do a general inspection on the vehicle as a whole. Came back with a large list of stuff: A/C lines leaking, both front c/v axles are bad, 3 ball joints, exhaust needs replaced. Oil pan gasket, and more. Totaling about 4,300 in repairs. Was hoping to get some help fixing the A/C and front c/v axles sine they told me they had them fixed or that they were ok. Called 3 times in a 7 day period and never heard from them.

Looked at a GMC 1500 for sale on the lot. Put deposit down to hold the truck until I could get financing. I was unable to get financing as was promised by Mike that if the sale didn't go through a refund would not be a problem. I drove the hour back to the car lot with my card and asked for my refund at which point Mike was now very rude to me. He ran my card and handed me a receipt for the refund and I left. I waited 10 business days and still no refund on my account. I contacted the bank and they claim that the transaction was cancelled after I left. Now they have to investigate the transaction and the wait time is 120 days now to "hopefully" get my money back. Also the charges on my bank account came from a towing company and not "Route 21" car sales. My bank says the initial charge shows as though I had a car towed by them and that is not true! I work for a well known attorney and they know this so now I have to fight them and it will eventually cost them a xxxx of a lot more in court costs and attorney fees for a $50 charge. How stupid! Buyer beware very shady practices!

Worst place sold me a car that doesn't pass inspection and told me oh well your out $8000. They told us to shove our phone up our butt because they ripped us off. DO NOT ever buy here. Mike says he's a veteran but yet ripped off another Veteran. Not military or veteran friendly at all just looking for someone to rip off. Niece bought a car there too and the only reason they paid for her repairs is becasue she financed and he was screwed. All this after calling saying I was coming that day to buy the car they didn't have it ready had to drive two hour again several days later when they tried to not have the car ready again. He also said hurry up and pay me before this other guy gets back with his money. Shady people.

Went to look at a car for my 17 year old. We took our time driving around the area to make sure it did not overheat or start to smell. The car ran great . The battery was low and they got us a brand new battery. Everything worked as expected on the vehicle. It is a great first car for a teenager and at below $2000 it was a good deal for me too.

A salesman called me, then put me on hold ten seconds into the conversation, then hung up on me after he finished his "more-important" call after I waited several minutes for him to get back to me. That's not how to sell cars.

Did not get title within the 45 day time frame so I had to go to title bureau and buy. Transmission out before warranty out

The gentleman that sold me my Toyota Corolla was nice, personable, and honest. He let us take what time we needed for the test drive; he didn't breathe down our necks, or try too hard to push us into buying, which was refreshing. Overall, friendly and quick service.

Very Satisfied with the salesman Brian. He knew I was a single mom and worked with my budget. They worked with me and didn't try to rip me off . They even through in a new set of tires. . A+++++++ Thanks So much Great Experience !!

I have never had a problem! have always fixed my cars/trucks/van's with fast and great service! keep up the good work!!