I was iffy about buying a sports car from anywhere but a major dealer, until I came to Allstate. They were so nice and helpful and provided all the ca...rfax to assure me that I was buying an excellent vehicle.
Honesty and Integrity; Allstate Auto sales is where its at. Recently I purchased an Infinity G35 from Shawn and I am glad I did. I had planned to buy ...a car in Austin but I quickly found that other dealership was dishonest and rude. I did a quick search for another car and found Shawn listed one similar to what I was looking for. We had a brief conversation over the phone and I ended up driving to look at the car. I didn’t realize it until I was leaving but Shawn was about to close. He never mentioned it and never pressured me on anything. I test drove the car and noticed something not right with the transmission. When I finished the test drive, Shawn insured me nothing was wrong with the transmission and even said I will guarantee it. Shawn took me for a test drive and showed me everything was fine. We made a bargain of a deal and I was on my way. That week the transmission went out. I quickly realized I hadn’t got the guarantee in writing so I knew it was my problem. Soon after Shawn called to tell me the plate were in. I waited to go because transportation was limited without the G35 working. I finally made it to pick up the plates and was discussing the situation with Shawn. He without me asking wrote me a check to help with the repairs. I was so impressed. This never happens anywhere else. Shawn is one of the most honest people I have met. Thank you Shawn.
My hisband and I had a great experience doing business with Allstate! Shahin was very polite and negotiated a price with me by email! Now how many dea...lers do that? I told him I was going to have the car inspected before buying and he agreed! We met the next day and the inspector gave the car the go ahead. Shahin was not surprised. And honestly, neither were we. He had a nice selection of well maintained vehicles including a BMW and a Lexus. I was interested in the Mercedes which was also well maintained and just as pictured here on cars.com. It also had a clean carfax which was available for free! On a sidenote, while we were there we noticed a couple looking at a car at the dealership across the street. The car had to be jumpstarted to turn on! That is not the type of place that Allstate is. Shahin is an honest man who truly just wants to sell cars and make people happy. He never pressured us and was very courteous and a pleasure to do business with. It didn't take long to get all the paperwork done, get the keys to our Mercedes and be on our way. I am very happy with the car and so glad that we went to Allstate for our purchase. We traveled 200 miles to take a chance on this car and we were not dissapointed. We had one of the best used car buying experiences with Allstate and we anticipate doing business with them in the future.