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Heritage Toyota

(4,741 reviews)
Visit Heritage Toyota
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 22 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 234-0922 (877) 234-0922
Used (855) 760-1883 (855) 760-1883
Service (855) 760-1954 (855) 760-1954

Reviews

(4,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota from DealerRater.

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Great experience!

Great experience! Rob was my salesman and was outstanding. Found the truck I wanted and made the sale go very smoothly. Couldn’t have asked for better customer service from everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Patty, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Keith was very friendly and honest throughout the whole

Keith was very friendly and honest throughout the whole experience! I’ve bought several cars and this was the best experience I’ve had so far! Thanks Keith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and for your kind words for Keith! We are so glad to hear that you enjoyed working with him to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

I have leased three cars and have purchased this last one

I have leased three cars and have purchased this last one with Jason. I have always come back to Toyota and work with Jason because he legitimately cares about you as a customer. I remember coming to Toyota my first lease car and not knowing much about what I wanted. I had a lot of questions, and Jason was there with answers to all of them. I know car dealers work on commission and stuff, but when a person treats you with honesty and care-amazing customer service happens that makes you feel well taken care off. I appreciate the fact that I can call Jason anytime and will be there to help me Out with my car concerns. I would recommend him and buy again from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Juan, Thank you for taking the time to share your feedback, and for making Heritage Toyota (and Jason) your dealership and sales consultant of choice - We truly appreciate it! We are pleased to hear that you enjoyed working with Jason once again to shop for your newest Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

I dealt with Keith when buying my new Runner.

I dealt with Keith when buying my new Runner. He responded promptly and professionally and was honest with questions I had. Pat and JT made the financial transaction effortless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Keith and our team to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

The sales team was welcoming, knowledgeable and nice.

The sales team was welcoming, knowledgeable and nice. No pressure! Everyone that I came in contact with regarding the purchase had a good attitude. Yes, I would highly recommend Heritage Toyota! Special thanks to Trevor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with our team to shop for your new Toyota, and that everything went smoothly and was stress free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Keith was very helpful and made the buying process very

Keith was very helpful and made the buying process very smooth. He was ready and willing to find the answers to all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Keith, and that taking home your new Toyota went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Both the salesman (Jason) and the finance person

Both the salesman (Jason) and the finance person (Christine?) were very professional, user friendly and helpful through the long tedious process. Jason knows his vehicles inside and outside and if I have a question or problem I know Jason can help me. Christine offered different financial periods to assist us in a payment that fit our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ronald, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and Christine to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Neal was very informative and easy to work with.

Neal was very informative and easy to work with. I liked working with him. He diligently answered all my questions to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Keith was amazing to work with from the very first text

Keith was amazing to work with from the very first text until we drove off the lot today with our new Highlander. He always replied very timely and made the whole process very low pressure, low stress and seamless! I highly recommend working with him for your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nicole, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Keith and our team, and that they were able to make taking home your new Toyota a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Heritage has been our dealership for years and the last

Heritage has been our dealership for years and the last transition did not disappoint!! Derek and Conor, thank you so much for getting the vehicle and financing we asked for. Your diligence was remarkable and I have waited so long to have the color I have wanted even in these hard times of options. We will continue to use and recommend your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are pleased to hear that your recent shopping experience with Derek and Conor went smoothly, and that they were able to help find just the new Toyota you were looking for. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!