Reviews
The company I work for has Bought Several cars and trucks
The company I work for has Bought Several cars and trucks from Clayton the manager at this store and when he was at the G.M.C store in Monroe. He makes the process so easy. He totally takes care of the entire sales process. We will only by from a store where Clayton works. And I know a lot of other people that feel the same way. Thank You Clayton. If they have not given you one you need a raise in pay.
The company I work for has Bought Several cars and trucks
The company I work for has Bought Several cars and trucks from Clayton the manager at this store and when he was at the G.M.C store in Monroe. He makes the process so easy. He totally takes care of the entire sales process. We will only by from a store where Clayton works. And I know a lot of other people that feel the same way. Thank You Clayton. If they have not given you one you need a raise in pay.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lack of knowledge, no communication, no one knew what was
Lack of knowledge, no communication, no one knew what was going on with my vehicle, received a message from them that they was going to call me back, but I never received a call back
Lack of knowledge, no communication, no one knew what was
Lack of knowledge, no communication, no one knew what was going on with my vehicle, received a message from them that they was going to call me back, but I never received a call back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The experience we had at this location was great.
The experience we had at this location was great. The staff were very helpful and friendly. Our salesperson Janet was awesome. She didn?t make us feel rushed and would recommend her if you are looking for a new purchase.
The experience we had at this location was great.
The experience we had at this location was great. The staff were very helpful and friendly. Our salesperson Janet was awesome. She didn?t make us feel rushed and would recommend her if you are looking for a new purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maintenance service is slow.
Maintenance service is slow. Not sure about technician capabilities. Took 3 months to fix truck.
Maintenance service is slow.
Maintenance service is slow. Not sure about technician capabilities. Took 3 months to fix truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Friendly very courteous easy to work with very
Friendly very courteous easy to work with very knowledgeable about vehicle that was getting service work done
Friendly very courteous easy to work with very
Friendly very courteous easy to work with very knowledgeable about vehicle that was getting service work done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
dianeh@richardsonmed.org
I had a notification pop up on my vehicle stating that my oil level was low. I still showed I had 12% usage left, but called and took truck to dealership due to my husbands health issues and I didn't need my truck out of commission. It was 45 minutes before they closed and the Service Tech got me in and they did an emergency oil change to get me back on the road. I appreciate their help as I can't afford to be without my truck.
dianeh@richardsonmed.org
I had a notification pop up on my vehicle stating that my oil level was low. I still showed I had 12% usage left, but called and took truck to dealership due to my husbands health issues and I didn't need my truck out of commission. It was 45 minutes before they closed and the Service Tech got me in and they did an emergency oil change to get me back on the road. I appreciate their help as I can't afford to be without my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very helpful and very respectful too the people.
Very helpful and very respectful too the people. They have very nice customer service and will let u no what the problem is
Very helpful and very respectful too the people.
Very helpful and very respectful too the people. They have very nice customer service and will let u no what the problem is
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have always had excellent service and excellent
I have always had excellent service and excellent customer service when I’ve been o your dealership. Please keep up the excellent service. I would like to give a big thank you Pam in your Service department, she I s the person that I deal with the most. She does an amazing job. Thanks Terry J. Usey from down south Cajun Land
I have always had excellent service and excellent
I have always had excellent service and excellent customer service when I’ve been o your dealership. Please keep up the excellent service. I would like to give a big thank you Pam in your Service department, she I s the person that I deal with the most. She does an amazing job. Thanks Terry J. Usey from down south Cajun Land
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They worked hard to resolve my problem!
They worked hard to resolve my problem! They were considerate of my time. They offered to take me home while they worked on my vehicle.
They worked hard to resolve my problem!
They worked hard to resolve my problem! They were considerate of my time. They offered to take me home while they worked on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They were right on time, treated me with respect and even
They were right on time, treated me with respect and even washed my car! Very pleased!
They were right on time, treated me with respect and even
They were right on time, treated me with respect and even washed my car! Very pleased!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair