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Toyota of Ridgecrest

(162 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Ridgecrest from DealerRater.

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Everything went great.

Everything went great. My appointment was for an oil change. It was done fast, as usual, and Bobby was efficient and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It took several tries to get the warranty work completed

It took several tries to get the warranty work completed but eventually it was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are usually very efficient and always friendly.

They are usually very efficient and always friendly. They had my vehicle ready in less than the hour they said it would take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ever since moving here five yrs ago, this Toyota, just

Ever since moving here five yrs ago, this Toyota, just like the previous ones, has taken care of our vehicles & us just like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service manager Paul very knowledgeable and helpful.

Service manager Paul very knowledgeable and helpful. Also service person very knowledgeable and did a great job. I’ve said enough and will not keep going!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They gave me $1500 on an Impala they sold me for $17000

They gave me $1500 on an Impala they sold me for $17000 just over 2 years ago. Their location is literally the only reason I went there. I love the car we purchased. Jesus was great selling the car. But they ripped me off on the trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Job Bobby.

Great Job Bobby. He was very through and got me in quickly to get the car out of town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The first appointment didn't solve the AC problem.

The first appointment didn't solve the AC problem. We returned the vehicle for an in depth check & testing. The problem was finally identified & we have AC again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

May the appointment appointment was on time and got

May the appointment appointment was on time and got finished with the car on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jessie was wonderful, he sat in the new car and explained

Jessie was wonderful, he sat in the new car and explained how to work the console otherwise I would have been lost. He told us all about the new car and was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.