Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

Everything was quick and efficient. When I contacted the facility I asked if masks were going to be worn and was told yes. There were customers in the waiting area who weren't wearing masks...so I stayed away from them. Someone came through and sanitized chairs and handrails while I was there---and I appreciated it. The guys who greet you downstairs were all wearing masks--except 1/3 of them only were covering their mouths---and yes, I know that's being picky---but I'm over 75 and at risk. The man who waited on me was properly wearing his mask and I complimented him on it. I took the dealership at its word. Please caution your work team that this is still a serious situation. I had a friend die last week and have two more who are seriously ill. I enjoy my relationship with Ourisman over the years and would like to continue it.

Ourisman Chevrolet is not genuinely interested in customer satisfaction. 3 visits over 6 months. Each time I left disappointed. They didn’t honor promised terms of sale to repair. Salesman and management points to each other on fault. Made me feel like it was my fault for buying a used Volvo from a Chevy dealer. Service dept or call center doesn’t communicate to help ahead with simple requests like. Do you need to order my oil filter before I arrive so I don’t wait 3 hours for an oil change said I’d be fine, still waited 3 hours for filter that was ordered after I arrived. If wasn’t for 3 strikes I wouldn’t bother with a review. Principals on promises kept are where Ourisman has failed my 3 visit experiences. I traveled an hour each way for a car I liked. It’s not worth it. BTW The lot is over crowded so expect dents.

Nick Vasquez was a thorough and personable service provider! Clean, comfortable and professional facility. The phone operator is great too! Wait time was minimal also.

They were extremely helpful and made my experience enjoyable . They were also able to give me alot of information. I found my dream car and I am so happy.

Had a car service. Nick Vasquez is a great advisor and has patience and is very polite. He responds quickly and calls as needed to explain repairs and price.

after having unexpected issues with my new car, I went to OCR and couldn't be happier with the service and over all experience. Thank you so much Nick Vasquez for all your help!

Had a car service Nick Vasquez is a great advisor and has a great customer service thank you very much for all your help .. L

I received great service from Jared and everyone else. I came in not knowing what I wanted but left happy with my purchase. Jared had great professionalism and I would recommend seeing him when purchasing your next car.

April 28 In my visit, I witnessed excellent service. They were respectful and service was delivered on time and clean. I really appreciate the professionalism

My very first time service on my truck and Outstanding Service from the start to finish. Without a doubt, it is the best place I have visited to cover my vehicle. Thanks to Martin and his crew for an amazing experience.