Passport MINI of Alexandria

Don’t give disabled veteran discount if used car. Charges a rediculios 999.00 dealer fee plus i condition of the car is over priced by 1200.00

Upon our initial contact with the dealership, my wife and I were fortunate enough to have Jerry Silva as our salesperson. From the very first discussion, Jerry put us at ease, making the entire process smooth and stress-free. His patience, easy-going nature, and professionalism were evident throughout the journey that eventually led to our purchase. Throughout our interactions, Jerry listened attentively to our needs and preferences. We changed our vehicle choice a couple of times, yet it didn't seem to phase Jerry at all. He remained composed, accommodating, and sincerely interested in ensuring we found the perfect vehicle. In conclusion, our experience at the dealership was remarkable, thanks to Jerry Silva. His exceptional service, unwavering dedication, and genuine care made our vehicle purchase a memorable and enjoyable experience. Jerry embodies the qualities of an outstanding salesperson, and we are grateful for his assistance. If you want a hassle-free, supportive, and positive car-buying experience, Jerry Silva is the person to ask for.

I’ve been coming to Alexandria Passport for 12 years & Yves Badji has always taken great care of me . He checks in, makes sure all my paperwork is in order & always goes the extra mile! I can’t tell you how many car seats he’s helped me install.

I purchased my Mini at this dealership and later brought it in for a minor service. Upon returning home I noticed the body of my car was damaged. I called the dealership and after 3 calls over a week they agreed to fix it. When I returned to pick it up I saw that they had only partially repaired the damage they caused. They said they would call me back to work it out. A week has passed, still nothing. Feels pretty unfair.

I received a prompt reply regarding all information I requested regarding the car I was seriously interested in buying.

Very professional and helpful! Made sure I received the best deal for my new Mini! Great doing business with the staff. Friendly and easy to work with. Look forward to doing business with them in the future!

Great experience! I was looking nationwide for a good deal, and I found it here. Sami was wonderful, fully dedicated from the beginning to the end of the process. I was able to negotiate the price for my trade in comparison to other dealers and websites. Edgar, the manager made the process very easy and less than two hours I was out of there. My 3 hours drive was definitely worth it.

Second time MINI owner. The sales staff are always very kind and helpful. Jairo and Gomez in service are great too.

Let me tell you, Jose at the Mini Cooper dealership is an absolute rockstar! I recently had the pleasure of working with him, and I was blown away by his dedication and expertise. From the moment I walked in, he greeted me with a warm smile and made me feel like a valued customer. He patiently listened to my needs and helped me find the perfect car that exceeded my expectations. Not only did he have an impressive knowledge of the Mini Cooper models, but he also took the time to explain all the features and options in detail. It's clear that Jose genuinely cares about his customers and goes the extra mile to ensure their satisfaction. He's a true professional who takes pride in his work, and it definitely shows. If you're in the market for a new car, I highly recommend seeking out Jose at the Mini Cooper dealership. Trust me, you won't be disappointed!

The Experience was over the top, I went in knowing exactly what I wanted and the sales associate that assisted me was right on it. Jose helped me with everything and showed me everything about the car including all the features. He was an absolute saint and was literally so helpful to me. He assisted me in all the paper work and I left the dealership very satisfied with the car and very grateful and satisfied with the service I received. If any of my friends ask I would send them straight to Jose.