Reviews
Auto House is the best Ryan is a Marine and I was navy we laughed and talk he did the best he could to get me in the car I mean the man stayed late I just had a little low credit score but he told me everything about the car he was up front he tried to get me in it I just didn't qualify but he said I'm welcome to try anytime and even gave me some tips on how to improve my credit score and sean sent me a text saying that I can come back those guys deserve a thousand stars Go see Ryan tell him Alex sent you
Auto House is the best Ryan is a Marine and I was navy we laughed and talk he did the best he could to get me in the car I mean the man stayed late I just had a little low credit score but he told me everything about the car he was up front he tried to get me in it I just didn't qualify but he said I'm welcome to try anytime and even gave me some tips on how to improve my credit score and sean sent me a text saying that I can come back those guys deserve a thousand stars Go see Ryan tell him Alex sent you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased a 2022 Hyundai Tucson Hybrid. Check engine light appeared 2 days after purchase with stored pre-existing OBD codes indicating problem was likely cleared before purchase. BADVIN report shows unexplained 60 mile odometer discrepancy day after purchase. General Manager Dan Finn refused to honor mandatory Arizona 15 day 500 mile warranty, threatened to end communication if any government agency was mentioned, and referenced a 2022 Hyundai Santa Fe instead of our Tucson in his diagnosis. We repaired the vehicle at our own expense. Arizona AG Case MEYN9-CPJZL, FTC Report 199539499 and ADOT OIG complaints filed with active government investigations confirmed. Filing this review to protect future consumers.
Purchased a 2022 Hyundai Tucson Hybrid. Check engine light appeared 2 days after purchase with stored pre-existing OBD codes indicating problem was likely cleared before purchase. BADVIN report shows unexplained 60 mile odometer discrepancy day after purchase. General Manager Dan Finn refused to honor mandatory Arizona 15 day 500 mile warranty, threatened to end communication if any government agency was mentioned, and referenced a 2022 Hyundai Santa Fe instead of our Tucson in his diagnosis. We repaired the vehicle at our own expense. Arizona AG Case MEYN9-CPJZL, FTC Report 199539499 and ADOT OIG complaints filed with active government investigations confirmed. Filing this review to protect future consumers.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This was such an easy purchasing experience. Had the vehicle I wanted, perfect for my family. My new grand caravan is just what we needed. Thanks Auto House.
This was such an easy purchasing experience. Had the vehicle I wanted, perfect for my family. My new grand caravan is just what we needed. Thanks Auto House.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They said it wouldn't be the typical car dealer experience. It wasn't. From start to finish it took 45minutes. I have grocery shopped for longer than that! Price was great and felt no pressure from Sean! Thanks for the help guys.
They said it wouldn't be the typical car dealer experience. It wasn't. From start to finish it took 45minutes. I have grocery shopped for longer than that! Price was great and felt no pressure from Sean! Thanks for the help guys.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Olivia did amazing and helped us quickly. I brought a car here from Dan 8 years ago and now I’m back again. Thank you Olivia and Dan for being amazingly friendly and making sure we went home with a comfortable price and fit budget. Truly grateful.
Olivia did amazing and helped us quickly. I brought a car here from Dan 8 years ago and now I’m back again. Thank you Olivia and Dan for being amazingly friendly and making sure we went home with a comfortable price and fit budget. Truly grateful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience with so many options. I bought a Malibu and they had so many to pick. I would go back again
Great experience with so many options. I bought a Malibu and they had so many to pick. I would go back again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend AUTO HOUSE. Specifically DAVIN SYKES!! Thank you for your great service, the help and opportunity to purchase our 2015 VW BEETLE!! DAVIN SYKES!! you deserve 10+ Stars for your kindness and service you provided with our purchase!! ONE LOVE! From The H family!
Highly recommend AUTO HOUSE. Specifically DAVIN SYKES!! Thank you for your great service, the help and opportunity to purchase our 2015 VW BEETLE!! DAVIN SYKES!! you deserve 10+ Stars for your kindness and service you provided with our purchase!! ONE LOVE! From The H family!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to purchase a vehicle... they worked with me & my financial situation. Got a great approval & a great car!
Great place to purchase a vehicle... they worked with me & my financial situation. Got a great approval & a great car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went in to look at a vehicle, the advertised price is with their discounts which is 1000 off with a trade in and 1500 off if you finance with them. "Discounts" but add it back with forced add-ons, tints, tracker, and door guards. 600 each totalling 1800 back onto the price. They swear up and down that they are doing us a favor by lowering the price lower than it's retail value but at the end of the day it will still be retail value with their add ons that are not negotiable apparently. To add, I gave permission to run my credit to see what numbers we get, the numbers were high and when I asked what my apr is the salesman said not to worry about that ... Like really?, when I said no he said the higher manager will talk to the bank, why did my life lock for my credit informed me that someone is trying to push a loan through, I never gave permission to push it through let alone sign anything. Thankfully I have my credit locked and frozen to prevent things like that. Overall terrible experience, no care for the customers financial situation but at the end of the day we are just numbers to them Avoid this place
Went in to look at a vehicle, the advertised price is with their discounts which is 1000 off with a trade in and 1500 off if you finance with them. "Discounts" but add it back with forced add-ons, tints, tracker, and door guards. 600 each totalling 1800 back onto the price. They swear up and down that they are doing us a favor by lowering the price lower than it's retail value but at the end of the day it will still be retail value with their add ons that are not negotiable apparently. To add, I gave permission to run my credit to see what numbers we get, the numbers were high and when I asked what my apr is the salesman said not to worry about that ... Like really?, when I said no he said the higher manager will talk to the bank, why did my life lock for my credit informed me that someone is trying to push a loan through, I never gave permission to push it through let alone sign anything. Thankfully I have my credit locked and frozen to prevent things like that. Overall terrible experience, no care for the customers financial situation but at the end of the day we are just numbers to them Avoid this place
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Do not shop here!! They will lie about the price of the car and change the price during the deal, but not for less, they will add more to the price for no reason. They will upcharge for options that they say they added to the car but didn’t. They will also upcharge you for not using their financing. If you would like to experience the worst possible deal with a slimy used car salesman then by all means shop here, otherwise stay away at all costs.
Do not shop here!! They will lie about the price of the car and change the price during the deal, but not for less, they will add more to the price for no reason. They will upcharge for options that they say they added to the car but didn’t. They will also upcharge you for not using their financing. If you would like to experience the worst possible deal with a slimy used car salesman then by all means shop here, otherwise stay away at all costs.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase