Reviews
Service and help was great The battery going dead not...
Service and help was great The battery going dead not very happy about that although Steve was great and gave me a just start after hour so I could make it home at least
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Tammy. Sorry to hear about the troubles encountered but we are happy to hear Steve went the extra mile to help you out . Congratulations.
Terrible experience
I am an inexperienced car buyer. The last day of June 2020 I felt pushed into a car I didn't want while my trade in keys were no longer in my possession. It felt as though because I was in the position to buy a car at any time that the team there longed very much for it to be that day with them. I eventually gave into the pressure. I could not unwind the deal the next day. The sales manager that pushed the deal quit within the week and the GM was on vacation then was fired. I unwound the deal myself by selling the car back at trade in value and buying my original trade in back at sticker price at great overall cost to myself. Taking on all costs and preserving the company’s profit margin. I understand any response to this review by the owner or the corwin team will appear even handed and reasonable to prospective car buyers. There appeared to be kind and reasonable salespeople there. The new GM Curtis and internet sales manager Justin were both very kind and empathetic. Not at all dismissive. But ultimately it is a situation where everyone is powerless and unwilling and you will not get any of your hard earned money back. Do not make the same mistake. You will not be able to back out or renegotiate and keep looking for the car that meets your needs once you sign. There is no right of rescission on vehicles. Cooling off period. If it's not the deal and the car for you and your salesperson isn't hearing you on this then attempts to turn you over to his sales manager... Immediately demand your keys back if they have them and run if you have to. Call a friend to help you. Run and do not return to that dealership. If you sign you will be powerless. They are pushing for you to take sole responsibility of what is a liability for them the longer it is on their lot. When you purchase and take on that Responsibility it should at least be at your own pace and on a car you want. Do all your research before setting foot on the lot. Understand what a four square method is in car sales. Know the car you want before even arriving. My salesperson was Marquay and his sales manager was Tyler.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I am an inexperienced car buyer. The last day of June...
I am an inexperienced car buyer. The last day of June 2020 I felt pushed into a car I didn't want while my trade in keys were no longer in my possession. It felt as though because I was in the position to buy a car at any time that the team there longed very much for it to be that day with them. I eventually gave into the pressure. I could not unwind the deal the next day. The sales manager that pushed the deal quit within the week and the GM was on vacation then was fired. I unwound the deal myself by selling the car back at trade in value and buying my original trade in back at sticker price at great overall cost to myself. Taking on all costs and preserving the company’s profit margin. I understand any response to this review by the owner or the corwin team will appear even handed and reasonable to prospective car buyers. There appeared to be kind and reasonable salespeople there. The new GM Curtis and internet sales manager Justin were both very kind and empathetic. Not at all dismissive. But ultimately it is a situation where everyone is powerless and unwilling and you will not get any of your hard earned money back. Do not make the same mistake. You will not be able to back out or renegotiate and keep looking for the car that meets your needs once you sign. There is no right of rescission on vehicles. Cooling off period. If it's not the deal and the car for you and your salesperson isn't hearing you on this then attempts to turn you over to his sales manager... Immediately demand your keys back if they have them and run if you have to. Call a friend to help you. Run and do not return to that dealership. If you sign you will be powerless. They are pushing for you to take sole responsibility of what is a liability for them the longer it is on their lot. When you purchase and take on that Responsibility it should at least be at your own pace and on a car you want. Do all your research before setting foot on the lot. Understand what a four square method is in car sales. Know the car you want before even arriving. My salesperson was Marquay and his sales manager was Tyler.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
New car was delivered filthy, scratched and fuel tank on...
New car was delivered filthy, scratched and fuel tank on empty. Scratches required professional paint correction which still did not fully resolve the issue. Price was fair. Service was average.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Daren thankyou for the review. This was a delivery that we hired out and i am glad this was brought to our attention. This will not happen again! If there is anything else we can help you out with make sure to let us know!
Friendly, helpful, willing to work to get the best deal....
Friendly, helpful, willing to work to get the best deal. All around pleasant experience. Would definitely recommend and will absolutely use them for any future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks , Aaron. We are pleased to hear our team took great care of you while purchasing your vehicle. We truly do appreciate your business and hope to be of assistance again in the future.
Matt and DJ were amazing! 10 out of 10. Not over...
Matt and DJ were amazing! 10 out of 10. Not over bearing not pushy. Just the right amount of social. It was simply the best experience!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Cari! We truly do appreciate you taking time out of your busy day to share your experience with us. Congratulations on your vehicle.
Sam is very kindness, i gave for me a good deal on my...
Sam is very kindness, i gave for me a good deal on my car. The staffs in corwin Toyota of fargo are friendly. I really like this dealer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Thai! We truly do appreciate your business. Congratulations on your purchase.
Great customer Service from Cheryl
Cheryl was great to work with. She was patient, understanding, and honest. I appreciated the extra effort she went to go above and beyond. Even after my vehicle was purchased, she helped me with a concern that could of easily been ignored by other dealers in town.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cheryl is wonderful! We are so happy to hear she took excellent care of you during your car buying experience. Thank you for your business.
Best car-buying experience we’ve
Sam Callahan was attentive, prompt, knowledgeable, honest and plain spoken as we made our decision to purchase a new car. Best car buying experience ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that, Deb & Craig. Thank you for your business.
Great service
All around great service, from Brennen who sold me the 2020Highlander to Erick who did the paper work and the driver who delivered it to us...Great job!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Dale! We appreciate your time and business. Congratulations on your purchase.
