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BMW of Mountain View

(2,637 reviews)
Visit BMW of Mountain View
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 805-6387 (888) 805-6387
Used (866) 422-9578 (866) 422-9578
Service (888) 416-6103 (888) 416-6103

Inventory

See all 454 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2003.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Mountain View from DealerRater.

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Amazing experience with this dealer, our sales person

Amazing experience with this dealer, our sales person shahram took great care of us and gave us an amazing deal on a beautiful car

Amazing experience with this dealer, our sales person

Amazing experience with this dealer, our sales person shahram took great care of us and gave us an amazing deal on a beautiful car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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The process was smooth and they took good care of the

The process was smooth and they took good care of the customer in the entire process. I felt comfortable and pleased with how the deal went and offered to support help on a few touch up work after buying the cpo car. Will definitely recommend them for a great deal.

The process was smooth and they took good care of the

The process was smooth and they took good care of the customer in the entire process. I felt comfortable and pleased with how the deal went and offered to support help on a few touch up work after buying the cpo car. Will definitely recommend them for a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Puneeth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

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Service is excellent as always.

Service is excellent as always. My service advisor Kevin is courteous and polite. Has good communication skills.

Service is excellent as always.

Service is excellent as always. My service advisor Kevin is courteous and polite. Has good communication skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I never got a response from the dealership , I still very

I never got a response from the dealership , I still very interested in vehicle but no one has contacted!!!!

I never got a response from the dealership , I still very

I never got a response from the dealership , I still very interested in vehicle but no one has contacted!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Excellent customer care and keep on following after

Excellent customer care and keep on following after purchasing vehicles really appreciate their customer service

Excellent customer care and keep on following after

Excellent customer care and keep on following after purchasing vehicles really appreciate their customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Subhashni, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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My services advisor Kyle provided great service to my

My services advisor Kyle provided great service to my car. Trustworthy and honest. I would recommend.

My services advisor Kyle provided great service to my

My services advisor Kyle provided great service to my car. Trustworthy and honest. I would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

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Wonderful experience!

Wonderful experience! All aspects of the process were enjoyable, maybe all the paperwork while enjoyable was efficient. I got the sense that all involved, especially Joe Wahler, were happy that I was happy with the car. Great deal of pride shown by all BMW folks.

Wonderful experience!

Wonderful experience! All aspects of the process were enjoyable, maybe all the paperwork while enjoyable was efficient. I got the sense that all involved, especially Joe Wahler, were happy that I was happy with the car. Great deal of pride shown by all BMW folks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Harold, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

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Great service.

Great service. The courtesy vehicle they gave us was great. Drop off and pickup were quick. They're very communicative

Great service.

Great service. The courtesy vehicle they gave us was great. Drop off and pickup were quick. They're very communicative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Quique, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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I've worked with BMW of Mountain View across three

I've worked with BMW of Mountain View across three separate vehicles now (both sales and services), and I have found them to be professional, honest, and willing to work with me on just about every ask. Highly recommend them!

I've worked with BMW of Mountain View across three

I've worked with BMW of Mountain View across three separate vehicles now (both sales and services), and I have found them to be professional, honest, and willing to work with me on just about every ask. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Aedanmor, it means so much to us that you chose our dealership! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

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I would like to say Wayne Hong did a good job with my

I would like to say Wayne Hong did a good job with my car, he is so honesty and professionalism, he took the time to explain each necessary repair to me and did an exceptional job.

I would like to say Wayne Hong did a good job with my

I would like to say Wayne Hong did a good job with my car, he is so honesty and professionalism, he took the time to explain each necessary repair to me and did an exceptional job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Weijuan, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

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