Reviews
Write a reviewWe were very fortunate to be referred to Jorge
We were very fortunate to be referred to Jorge Ibarra-Bravo at Towne Ford, when we were initially planning our camper van build, by the project manager for the company who did the Quigley QLift suspension upgrade. Until recently I've always felt trepidation when buying a new vehicle. Since I was a child I've viewed car sales people with concern that they would try to push extra features and try to get more money out of me than I wanted to spend. Friends warned us how they had to pay several thousand dollars more for their Sprinter when it arrived than was in the original contract. Dealing with Jorge changed this perspective for me. Jorge was super helpful and knowledgeable when it came to the various options and packages for our Ford Transit custom order. We had done about a month of research and spoke with a fleet dealer in another state who had a number of vans on his lot ready for build outs. This person was always in a rush and didn't seem to have time for our questions. When we spoke with Jorge he had the opposite attitude. He is calm, patient, always had time for our questions and found solutions as we corresponded with the outfitter who was going to do the camper build. We needed information about wiring harnesses and electrical connections to place the correct order and Jorge ensured we got what we needed. We had to wait 3 months for our order to be built by Ford. Jorge kept us informed when the van went into production. When the van finally arrived we were surprised that the year end discount was even more than Jorge had told us we could expect. By this point I had become convinced we could completely trust Jorge and he did not let us down. Jorge is a kind and sincere person with a lot of experience with Ford. I don't think one can find a better sales person and we highly recommend him if you are looking for a vehicle.
We were very fortunate to be referred to Jorge
We were very fortunate to be referred to Jorge Ibarra-Bravo at Towne Ford, when we were initially planning our camper van build, by the project manager for the company who did the Quigley QLift suspension upgrade. Until recently I've always felt trepidation when buying a new vehicle. Since I was a child I've viewed car sales people with concern that they would try to push extra features and try to get more money out of me than I wanted to spend. Friends warned us how they had to pay several thousand dollars more for their Sprinter when it arrived than was in the original contract. Dealing with Jorge changed this perspective for me. Jorge was super helpful and knowledgeable when it came to the various options and packages for our Ford Transit custom order. We had done about a month of research and spoke with a fleet dealer in another state who had a number of vans on his lot ready for build outs. This person was always in a rush and didn't seem to have time for our questions. When we spoke with Jorge he had the opposite attitude. He is calm, patient, always had time for our questions and found solutions as we corresponded with the outfitter who was going to do the camper build. We needed information about wiring harnesses and electrical connections to place the correct order and Jorge ensured we got what we needed. We had to wait 3 months for our order to be built by Ford. Jorge kept us informed when the van went into production. When the van finally arrived we were surprised that the year end discount was even more than Jorge had told us we could expect. By this point I had become convinced we could completely trust Jorge and he did not let us down. Jorge is a kind and sincere person with a lot of experience with Ford. I don't think one can find a better sales person and we highly recommend him if you are looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best services good advice good communication Close to
Best services good advice good communication Close to our house personal very helpful love the car
Best services good advice good communication Close to
Best services good advice good communication Close to our house personal very helpful love the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with Towne Ford was fantastic.
My experience with Towne Ford was fantastic. Bryan went out of his way to answer all my questions and he made the whole process quick and painless. He provided me with an "out the door" price that i was looking for, so when I went down to the dealership, I was in and out in under 90 minutes! I would recommend Towne Ford 100%!
My experience with Towne Ford was fantastic.
My experience with Towne Ford was fantastic. Bryan went out of his way to answer all my questions and he made the whole process quick and painless. He provided me with an "out the door" price that i was looking for, so when I went down to the dealership, I was in and out in under 90 minutes! I would recommend Towne Ford 100%!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats to Bryan for a job well-done with walking us
Congrats to Bryan for a job well-done with walking us through the process of purchasing our Big Bend Bronco! He gave us first class attention! He blocked off several hours to assist us on a Saturday as well as being prompt with communicating with us via text. He had the Bronco of our choice all ready for us when we arrived! We appreciated his friendly and cheerful demeanor! Thank you Bryan and the crew at Towne Ford!
Congrats to Bryan for a job well-done with walking us
Congrats to Bryan for a job well-done with walking us through the process of purchasing our Big Bend Bronco! He gave us first class attention! He blocked off several hours to assist us on a Saturday as well as being prompt with communicating with us via text. He had the Bronco of our choice all ready for us when we arrived! We appreciated his friendly and cheerful demeanor! Thank you Bryan and the crew at Towne Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a journey it has been trying to buy my 2021 Ford...
What a journey it has been trying to buy my 2021 Ford Bronco First Edition. From beginning to end, I can honestly say that it has been nothing but a pleasure working with the incredible team at Towne Ford of Redwood City. This was my first time reserving a car, so I was quite unfamiliar with the process. Kevin has gone above and beyond of any dealership I have worked with to ensure I have the best experience. From the day I reserved the Bronco (July 2020), to when I finally was able to purchase it, he has been supportive every step of the way. There are nearly 40 email exchanges between us, and every time, he was attentive, even when he was on vacation. I have never had a dealership provide that level of support, huge thank you to you, Kevin! I also had the pleasure of working with Carlos and Manny on the day I purchased my Bronco. From the moment I arrived at the dealership, there was Carlos with the keys. Carlos was nothing but friendly, informative, and supportive as well. This was the first time I had spoken with Carlos, and he made me feel as if we have been friends for a while; that’s the type of experience everyone should have when visiting a dealership. Once we started the finance conversations, Manny was very helpful in every capacity. There were a few areas we had questions on, and he was quick to guide us through the entire process. Similar to everyone I had spoken to thus far, he was friendly and made sure we felt confident with our purchase. Carlos and Manny, a big thank you to you as well! All I can say is that this I HIGHLY recommend Towne Ford of Redwood City to anyone wanting to buy a Bronco or any other vehicle. This team has gone above and beyond, I’m proud to be part of their Ford family! You can also expect this bronco to be hitting the trails very soon! #BroncoNation
What a journey it has been trying to buy my 2021 Ford...
What a journey it has been trying to buy my 2021 Ford Bronco First Edition. From beginning to end, I can honestly say that it has been nothing but a pleasure working with the incredible team at Towne Ford of Redwood City. This was my first time reserving a car, so I was quite unfamiliar with the process. Kevin has gone above and beyond of any dealership I have worked with to ensure I have the best experience. From the day I reserved the Bronco (July 2020), to when I finally was able to purchase it, he has been supportive every step of the way. There are nearly 40 email exchanges between us, and every time, he was attentive, even when he was on vacation. I have never had a dealership provide that level of support, huge thank you to you, Kevin! I also had the pleasure of working with Carlos and Manny on the day I purchased my Bronco. From the moment I arrived at the dealership, there was Carlos with the keys. Carlos was nothing but friendly, informative, and supportive as well. This was the first time I had spoken with Carlos, and he made me feel as if we have been friends for a while; that’s the type of experience everyone should have when visiting a dealership. Once we started the finance conversations, Manny was very helpful in every capacity. There were a few areas we had questions on, and he was quick to guide us through the entire process. Similar to everyone I had spoken to thus far, he was friendly and made sure we felt confident with our purchase. Carlos and Manny, a big thank you to you as well! All I can say is that this I HIGHLY recommend Towne Ford of Redwood City to anyone wanting to buy a Bronco or any other vehicle. This team has gone above and beyond, I’m proud to be part of their Ford family! You can also expect this bronco to be hitting the trails very soon! #BroncoNation
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Experience and Unbeatable Support
What a journey it has been trying to buy my 2021 Ford Bronco First Edition. From beginning to end, I can honestly say that it has been nothing but a pleasure working with the incredible team at Towne Ford of Redwood City. This was my first time reserving a car, so I was quite unfamiliar with the process. Kevin has gone above and beyond of any dealership I have worked with to ensure I have the best experience. From the day I reserved the Bronco (July 2020), to when I finally was able to purchase it, he has been supportive every step of the way. There are nearly 40 email exchanges between us, and every time, he was attentive, even when he was on vacation. I have never had a dealership provide that level of support, huge thank you to you, Kevin! I also had the pleasure of working with Carlos and Manny on the day I purchased my Bronco. From the moment I arrived at the dealership, there was Carlos with the keys. Carlos was nothing but friendly, informative, and supportive as well. This was the first time I had spoken with Carlos, and he made me feel as if we have been friends for a while; that’s the type of experience everyone should have when visiting a dealership. Once we started the finance conversations, Manny was very helpful in every capacity. There were a few areas we had questions on, and he was quick to guide us through the entire process. Similar to everyone I had spoken to thus far, he was friendly and made sure we felt confident with our purchase. Carlos and Manny, a big thank you to you as well! All I can say is that this I HIGHLY recommend Towne Ford of Redwood City to anyone wanting to buy a Bronco or any other vehicle. This team has gone above and beyond, I’m proud to be part of their Ford family! You can also expect this bronco to be hitting the trails very soon! #BroncoNation
Best Experience and Unbeatable Support
What a journey it has been trying to buy my 2021 Ford Bronco First Edition. From beginning to end, I can honestly say that it has been nothing but a pleasure working with the incredible team at Towne Ford of Redwood City. This was my first time reserving a car, so I was quite unfamiliar with the process. Kevin has gone above and beyond of any dealership I have worked with to ensure I have the best experience. From the day I reserved the Bronco (July 2020), to when I finally was able to purchase it, he has been supportive every step of the way. There are nearly 40 email exchanges between us, and every time, he was attentive, even when he was on vacation. I have never had a dealership provide that level of support, huge thank you to you, Kevin! I also had the pleasure of working with Carlos and Manny on the day I purchased my Bronco. From the moment I arrived at the dealership, there was Carlos with the keys. Carlos was nothing but friendly, informative, and supportive as well. This was the first time I had spoken with Carlos, and he made me feel as if we have been friends for a while; that’s the type of experience everyone should have when visiting a dealership. Once we started the finance conversations, Manny was very helpful in every capacity. There were a few areas we had questions on, and he was quick to guide us through the entire process. Similar to everyone I had spoken to thus far, he was friendly and made sure we felt confident with our purchase. Carlos and Manny, a big thank you to you as well! All I can say is that this I HIGHLY recommend Towne Ford of Redwood City to anyone wanting to buy a Bronco or any other vehicle. This team has gone above and beyond, I’m proud to be part of their Ford family! You can also expect this bronco to be hitting the trails very soon! #BroncoNation
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Was just a walk in when I checked the Mustang and Bryan...
Was just a walk in when I checked the Mustang and Bryan was very accommodating and friendly. Returned the following day and brought home the Mustang.
Was just a walk in when I checked the Mustang and Bryan...
Was just a walk in when I checked the Mustang and Bryan was very accommodating and friendly. Returned the following day and brought home the Mustang.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ford Fusion Energi
Francisco and Manny were great to work with! I needed to replace our current car and they made the choices very clear.
Ford Fusion Energi
Francisco and Manny were great to work with! I needed to replace our current car and they made the choices very clear.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase Ford Bronco Sport
I just got the first Ford Bronco Sport sold by Towne Ford and couldn't be happier with the purchase experience!! Armando was wonderful and such a help. Both he and Carlos answered all my questions, and gave me a great deal for my new car. If you are in the market for a new ford, head to Towne
Purchase Ford Bronco Sport
I just got the first Ford Bronco Sport sold by Towne Ford and couldn't be happier with the purchase experience!! Armando was wonderful and such a help. Both he and Carlos answered all my questions, and gave me a great deal for my new car. If you are in the market for a new ford, head to Towne
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Velia, thank you so much for your positive comments about Towne Ford Sales! At Towne Ford Sales, we value our customers and we look forward to seeing you on your next visit. Take care!
Felt like a VIP!
I needed to purchase a car for my daughter who is going off to college and trade in our old explorer for a new one with 4wd. From start to finish the team at Towne Ford made me feel really wonderful about the whole process. From Francisco and Carlos in Sales were wonderful and answered all my questions, they even delivered the car to my house! Bass in Finance is a miracle worker and Steve the manager and the rest of the crew were great to work with and they all made the deal happen. They have a great inventory and are very conveniently located. Highly recommend.
Felt like a VIP!
I needed to purchase a car for my daughter who is going off to college and trade in our old explorer for a new one with 4wd. From start to finish the team at Towne Ford made me feel really wonderful about the whole process. From Francisco and Carlos in Sales were wonderful and answered all my questions, they even delivered the car to my house! Bass in Finance is a miracle worker and Steve the manager and the rest of the crew were great to work with and they all made the deal happen. They have a great inventory and are very conveniently located. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase