Reviews
This is a second time I have purchased a vehicle from
This is a second time I have purchased a vehicle from Billion Hyundai and Ian Kumerow was my sales person. Ian is a very personable gentleman and has very sharp listening skills with customers request. Ian is very knowledgeable and very comfortable to work with, and could definitely share his skills with the younger sales people.I would definitely recommend him to anybody buying a vehicle and when I purchased another vehicle, I will definitely be using Ian.
This is a second time I have purchased a vehicle from
This is a second time I have purchased a vehicle from Billion Hyundai and Ian Kumerow was my sales person. Ian is a very personable gentleman and has very sharp listening skills with customers request. Ian is very knowledgeable and very comfortable to work with, and could definitely share his skills with the younger sales people.I would definitely recommend him to anybody buying a vehicle and when I purchased another vehicle, I will definitely be using Ian.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice people very accommodating.
Nice people very accommodating. Love the Hawaiian shirts. I highly recommend doing business with them.
Nice people very accommodating.
Nice people very accommodating. Love the Hawaiian shirts. I highly recommend doing business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kiernan was the best, very patience with me and answered
Kiernan was the best, very patience with me and answered all my questions. I would come back and buy again from him.
Kiernan was the best, very patience with me and answered
Kiernan was the best, very patience with me and answered all my questions. I would come back and buy again from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Zach was excellent.
Zach was excellent. Great customer service. Definitely would recommend. Fast process. Good selection of vehicles.
Zach was excellent.
Zach was excellent. Great customer service. Definitely would recommend. Fast process. Good selection of vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fair sales event
Randy was knowledgeable, kind and courteous. Brook acted very helpful and friendly. We were pleased with our experience at Billions. Thank you and we’re enjoying our Mazda.
Fair sales event
Randy was knowledgeable, kind and courteous. Brook acted very helpful and friendly. We were pleased with our experience at Billions. Thank you and we’re enjoying our Mazda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional & easy!
My service was great - Chance kept me updated on all the service needed & cost. Video of inspection was very helpful. It was a very pleasant experience.
Very professional & easy!
My service was great - Chance kept me updated on all the service needed & cost. Video of inspection was very helpful. It was a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chance gives the best customer service experience!
Chance is very professional and knowledgeable to work with. He keeps in contact with all the steps along the way. Explains everything very well. He’s a pleasure to work with.
Chance gives the best customer service experience!
Chance is very professional and knowledgeable to work with. He keeps in contact with all the steps along the way. Explains everything very well. He’s a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
All around great service
Quality service and excellent customer service. Chance is responsive and great to work with throughout the process. Reason why I bring my vehicles here. Thanks!
All around great service
Quality service and excellent customer service. Chance is responsive and great to work with throughout the process. Reason why I bring my vehicles here. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Positive purchase experience
Salesman-Joe- gave his undivided attention! Quite honestly, a very positive experience. No pressure; presented facts about the vehicle. He made sure that all my questions & concerns were answered/ taken care of. Good eye contact as well!
Positive purchase experience
Salesman-Joe- gave his undivided attention! Quite honestly, a very positive experience. No pressure; presented facts about the vehicle. He made sure that all my questions & concerns were answered/ taken care of. Good eye contact as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Looking for a trade
I was disapointed with service and information. I have has much better service in the past even when dealing with Billion Motors. I was given a coupon for a car wash saying "you have to go home with a clean car", but was sent out with so little gas in the tank that I was unable to get home with it. That has never happened before. Then was told, "we don't fill used cars. I can top it off when you come in." I said No, I was 15miles from home and out of gas and required 18 + gallons of gas. I was asked if I had any questions regarding settings on the dash, when I did not understand what settings all were and did not know what to ask. I am not up on this technology! Received very little info about the vehicle I was buying. Ended up with a used car, but it only had 4000 miles. Windows were dark when test driving on a very bright day it was not a problem and unnoticed but home in the dark it distorts the vision. It was never mentioned while looking at the car. The front windows were ad ons but the one on the back hatch was factory and could not be removed is what I was told when I called in.
Looking for a trade
I was disapointed with service and information. I have has much better service in the past even when dealing with Billion Motors. I was given a coupon for a car wash saying "you have to go home with a clean car", but was sent out with so little gas in the tank that I was unable to get home with it. That has never happened before. Then was told, "we don't fill used cars. I can top it off when you come in." I said No, I was 15miles from home and out of gas and required 18 + gallons of gas. I was asked if I had any questions regarding settings on the dash, when I did not understand what settings all were and did not know what to ask. I am not up on this technology! Received very little info about the vehicle I was buying. Ended up with a used car, but it only had 4000 miles. Windows were dark when test driving on a very bright day it was not a problem and unnoticed but home in the dark it distorts the vision. It was never mentioned while looking at the car. The front windows were ad ons but the one on the back hatch was factory and could not be removed is what I was told when I called in.
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase