Billion Auto - Nissan Hours
Billion Automotive has over 7,000 new and pre-owned vehicles for you to choose from. We hope this vehicle fits your need
s or if you'd like to shop around, find more quality vehicles online at Billionauto.com.
"Your Life. Your Nissan."
This was one of the best experiences I have had when purchasing a vehicle!! Great place to go! I will go back there for all our needs on our new (used)... Nissan Maxima!!
Thank you for your review and comments, we are happy to hear about your visit with us, and glad you had one of your best experiences while purchasing ...a vehicle. Congratulations on your new vehicle, we appreciate your business! Thanks for choosing Billion Nissan of Sioux Falls.
We have top of line credit, left another dealer who wouldn’t honor pricing they put on their website for a vehicle then made the buying process for a different... vehicle hell. We walked away after 5 hours and ended up at Nissan ... from the car salesman to the credit department we were treated with respect and as though our time and patronage was valued. We test drove two vehicles, asked lots of questions and got credit done within 3 hours
Thank you for your recommendation and comments regarding the experience at our Billion Nissan of Sioux Falls location. We are happy that your visit w...ith us went well, and truly, that is what we are all about - an easy shopping experience that is transparent, and a large selection of vehicles. Congratulations on your new vehicle purchase, we appreciate your business!
Appt on time, in and out quick, trust the service reps. And great service mechanics. Always willing to solve any issues. They go above and beyond.
Edward, Nissan service IS GREAT! We hear that a lot and want to continue the commitment to all our customers! Thanks for taking the time to leave a... review.
Helped get me in a car when one else would. Thanks. Great finance person. Worked magic to complete loan with no cash out of pocket.
Thank you for leaving us a review with regards to your visit with us at our Billion Nissan of Sioux Falls location. We appreciate your business, and ...thank you for choosing us. We work with more lenders than most of the other dealerships, which enables a better customer experience with lower interest rates, better deals, and more choices in vehicles. Thanks for stopping in at Billion Nissan, we look forward to serving you again in the future!
Great customer service. Appreciate being acknowledged immediately and friendly. Oil change was scheduled and completed promptly. Nice clean waiting room... but only issue was CNN on TV, loud volume and news disrespectful. I waited in another area.
Sue, Thank you for your review and comments on your visit with our Billion Nissan of Sioux Falls location. We appreciate knowing how our dealership... is doing, and make an adjustment to our waiting area as far as the volume is going. Sorry you had to leave the waiting room, but we are happy that your oil change went well and that our team members are treating you, the customer, the proper way! Thank you for your business, we appreciate it.
The place was very nice and the staff was very helpful while I was there. Then I left... Traded in a vehicle and purchased another used vehicle. Checked... with the salesman after 3 weeks as I had not received payoff for my trade-in or paperwork for my new vehicle. I was assured that everything was in order. Two weeks later I try again, get sent to voicemails or told so-and-so will call me back. Three days later I finally get a call and am told they sent my paperwork to their corporate location (instead of the bank and me) and it sat there the entire time. Several days of this before they say they have sent new paperwork and begin IMMEDIATELY telling me I need to send a check back ASAP (as I still owed a small amount on my new vehicle). I'm told that they would cover any fees/fines from the lapsing paperwork. I was hesitant as I left them my trade-in 6 weeks earlier and had not seen a dime of it yet. Finally, everything comes through and I can register my new vehicle. But wait, due to their delays, I owe an extra $400 because I cannot get a refund for my old registration. So I send them the papers from the DMV explaining this, but get ignored several times. TLDR: Dealership lost paperwork, cost me an extra $400 and 10 hours of my time trying to straighten it out. Poor communication throughout and refusal to reimburse my extra costs incurred because of their negligence.
Austin, It is always disappointing to hear about problems with getting the paperwork and title work put together in a timely manner. I apologize for... the time and money you had to spend getting your vehicle purchase titled and licensed! As a company that is in the business of selling new and used vehicles, we should have the process down. For us, we PREFER the transaction to go smoothly, so we can close out the financing without ANY delays. For us, this creates the same type of frustration, time and money wasted while trying to simply complete a process and move on to our next customer. One situation that occasionally exists, is a bank requiring certain documentation that we need the purchaser to provide. We messed up not getting the title work to you as quickly as we normally do, however the file was sent to the wrong bank, that is something that rarely happens and we are normally on it right away. Our fault for sure. We are aware of your case, and have made changes with regards to tracking title work that goes along with the bank package. In addition, we are working on documenting the communication process, so that everyone is on the same page. There does seem to be a lot of miscommunication, we want to make sure we document this more carefully so that we can review circumstances when this occurs. It makes us a better company, we stand by our brand of exceptional customer service, and admit it when we failed to provide complete 100% satisfaction. As I have asked of you in the past, please contact our customer care department at 888-995-3910 to resolve the late registration fees.
they were helpful., the salesman Zach is even going to get my kicks to have the ValsPro put on while I am at work. Thanks guys
Mitch, Thanks for the five star review!
Way good! Very helpful and polite. I will visit this dealership when ever I need service. I will also look for replacement vehicles, when I need it.
Vic, Thanks for sharing your comments with us, we appreciate your recommendation! Thanks for visiting Billion Nissan!
Always courteous. On time. Always done right. Great staff to work with in both sales and service. They do it right the first time. Very short waiting... time.
I’ve been dealing with the satellite radio not working for over a year. I’m extremely frustrated with the service on this problem. I got the car new in... 2017 and the radio does not work on xm!!! Just happens to work when I bring it in for service.