Billion Auto - Nissan

Thank you for your review and comments, we are happy to hear about your visit with us, and glad you had one of your best experiences while purchasing ...a vehicle. Congratulations on your new vehicle, we appreciate your business! Thanks for choosing Billion Nissan of Sioux Falls.

Thank you for your recommendation and comments regarding the experience at our Billion Nissan of Sioux Falls location. We are happy that your visit w...ith us went well, and truly, that is what we are all about - an easy shopping experience that is transparent, and a large selection of vehicles. Congratulations on your new vehicle purchase, we appreciate your business!

Edward, Nissan service IS GREAT! We hear that a lot and want to continue the commitment to all our customers! Thanks for taking the time to leave a... review.

Thank you for leaving us a review with regards to your visit with us at our Billion Nissan of Sioux Falls location. We appreciate your business, and ...thank you for choosing us. We work with more lenders than most of the other dealerships, which enables a better customer experience with lower interest rates, better deals, and more choices in vehicles. Thanks for stopping in at Billion Nissan, we look forward to serving you again in the future!

Sue, Thank you for your review and comments on your visit with our Billion Nissan of Sioux Falls location. We appreciate knowing how our dealership... is doing, and make an adjustment to our waiting area as far as the volume is going. Sorry you had to leave the waiting room, but we are happy that your oil change went well and that our team members are treating you, the customer, the proper way! Thank you for your business, we appreciate it.

Austin, It is always disappointing to hear about problems with getting the paperwork and title work put together in a timely manner. I apologize for... the time and money you had to spend getting your vehicle purchase titled and licensed! As a company that is in the business of selling new and used vehicles, we should have the process down. For us, we PREFER the transaction to go smoothly, so we can close out the financing without ANY delays. For us, this creates the same type of frustration, time and money wasted while trying to simply complete a process and move on to our next customer. One situation that occasionally exists, is a bank requiring certain documentation that we need the purchaser to provide. We messed up not getting the title work to you as quickly as we normally do, however the file was sent to the wrong bank, that is something that rarely happens and we are normally on it right away. Our fault for sure. We are aware of your case, and have made changes with regards to tracking title work that goes along with the bank package. In addition, we are working on documenting the communication process, so that everyone is on the same page. There does seem to be a lot of miscommunication, we want to make sure we document this more carefully so that we can review circumstances when this occurs. It makes us a better company, we stand by our brand of exceptional customer service, and admit it when we failed to provide complete 100% satisfaction. As I have asked of you in the past, please contact our customer care department at 888-995-3910 to resolve the late registration fees.

Mitch, Thanks for the five star review!

Vic, Thanks for sharing your comments with us, we appreciate your recommendation! Thanks for visiting Billion Nissan!