Reviews
2018 Ford Edge
My new car buying experience with Ford Sunnyvale was nice , their staff especially Kal - Finance and Guz and Pedro - Sales were very helpful in clarifying all my queries and made my buying hassle free & comfortable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome purchase experience at Sunnyvale Ford!
Adam Zazai and the team at Sunnyvale Ford helped me complete a CPO car purchase during my lunch hour. All the paperwork was ready and the car had been detailed with a full tank of gas. Would definitely recommend anyone looking at Ford to give these guys a chance to earn your business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service from courteous people
I could not have asked for a better person to buy a car from than Safi Adin of Sunnyvale Ford. He was courteous, knowledgeable but most of all, he gave me the best deal on the car I chose to buy. He was honest, straightforward and advised me as if he were a family member. I have bought many cars in my life but I never wasted a second trying to bargain with Safi because I knew he was giving me the best price for the value. I will suggest to all my friends and relatives to go to Safi if they are in the market for a car. Absolutely the best. Sunnyvale Ford in Sunnyvale, California, is the best dealership if you want to buy a Ford, and Safi is the best in that superb dealership. Thank you, Safi! - Gratefully, Hasan Z Rahim (4/7/18)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Team players on my side.
They were all very pleasant to serve me and answer my questions. Also the facility was impressive. .. they have a good selection of trucks to choose from.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just leased a 2018 Ford Flex
Very nice experience. Very easy. Great deal! I can't thank Todd Long enough for his help and expert experience. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never buy cars in this dealer
Really bad services in the repair and parts department. I bough a truck there and they bever want to do any service on it even when the engine light pop-up
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
In and out with good follow up
Car buying should be easy. They made it so. Fourth car from a dealership for me and this was the quickest and easiest yet. They will get you on your way. good follow up too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford escape 2018
Brandon atfended me. He was really friendly and did a really good job. I would recommend this dealership. In general they gave a good price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Friendly atmosphere
Although as a customer I always want a better price, my experience with all those who work at the Ford Dealership has mostly been positive. Whether it's customer service skills, or knowledge of the product, everyone does a pretty good job. Hamed Bayrami, who helped me search for my new car, was especially kind and helpful. When questioned about something outside of his area of expertise, he was honest enough to say that he needed to check, and then would research and get back to me. He went the extra mile to help me return my rental, and I am very grateful for that. He was friendly even through the moments when we disagreed on the price. Going to be honest, I find the prices too high, and my purchase was a huge stretch for someone with my income. However, that doesn't mean that I don't recognize the level of skill and professionalism in all the Sunnyvale Ford employees. All the way from Sales to the service department, everyone does a fantastic job. Please, please do something about bringing down those horribly high prices though. Thank you....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
I'm leaving this review because the salesperson that helped me was very pleasant to work with. I leased my car here before and it was a horrible experience, but this time around it was different right from the get go. He was friendly and his demeanor was nice. Anyhow, I recommend that you come to see Todd Long! Thanks for reading this review.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car