Reviews
We are so happy that Luis called us after we inquired
We are so happy that Luis called us after we inquired about a vehicle. He was friendly and invited us in to get more information! Will come back to buy from here once I am ready!
We are so happy that Luis called us after we inquired
We are so happy that Luis called us after we inquired about a vehicle. He was friendly and invited us in to get more information! Will come back to buy from here once I am ready!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luis helped us find our next family vehicle!
Luis helped us find our next family vehicle! Listened and made sure we had everyting we were looking for!
Luis helped us find our next family vehicle!
Luis helped us find our next family vehicle! Listened and made sure we had everyting we were looking for!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience at Sunnyvale Ford thanks to Luis
I had a great experience at Sunnyvale Ford thanks to Luis Cruz. He was super helpful, knowledgeable, and made the whole process smooth and stress-free. He took the time to answer all my questions, explained everything clearly, and genuinely cared about finding the right fit for me. If you're looking for someone who is professional, patient, and truly on your side, I highly recommend working with Luis!
I had a great experience at Sunnyvale Ford thanks to Luis
I had a great experience at Sunnyvale Ford thanks to Luis Cruz. He was super helpful, knowledgeable, and made the whole process smooth and stress-free. He took the time to answer all my questions, explained everything clearly, and genuinely cared about finding the right fit for me. If you're looking for someone who is professional, patient, and truly on your side, I highly recommend working with Luis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently bought a car from Jack (Sajak).
I recently bought a car from Jack (Sajak). The minute I stepped into the store, I felt 0 pressure from him and was very transparent from the beginning. He is great to work with and fully professional. We will be recommending our friends and family to him!!!
I recently bought a car from Jack (Sajak).
I recently bought a car from Jack (Sajak). The minute I stepped into the store, I felt 0 pressure from him and was very transparent from the beginning. He is great to work with and fully professional. We will be recommending our friends and family to him!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a Ford Maverick from Luis at Sunnyvale Ford.
I purchased a Ford Maverick from Luis at Sunnyvale Ford. I had the fastest, best and funest buying experience! I will refer my friends and family!
I purchased a Ford Maverick from Luis at Sunnyvale Ford.
I purchased a Ford Maverick from Luis at Sunnyvale Ford. I had the fastest, best and funest buying experience! I will refer my friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience at Sunnyvale Ford.
I had a great experience at Sunnyvale Ford. I would highly recommend, Luis. He was great to work with. There was no pressure to buy, I knew what I wanted, he got me a great deal and I am very, very happy.
I had a great experience at Sunnyvale Ford.
I had a great experience at Sunnyvale Ford. I would highly recommend, Luis. He was great to work with. There was no pressure to buy, I knew what I wanted, he got me a great deal and I am very, very happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ask for Luis Cruz if you visit!
Ask for Luis Cruz if you visit! He will listen to you and show you the best options!
Ask for Luis Cruz if you visit!
Ask for Luis Cruz if you visit! He will listen to you and show you the best options!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I visited Sunnyvale Ford and Luis showed me some trucks,
I visited Sunnyvale Ford and Luis showed me some trucks, felt not pressure. Even when I told him that I was just looking, he took his time to show me around. Will come back here when I am ready!
I visited Sunnyvale Ford and Luis showed me some trucks,
I visited Sunnyvale Ford and Luis showed me some trucks, felt not pressure. Even when I told him that I was just looking, he took his time to show me around. Will come back here when I am ready!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luis was very helpful, no pressure.
Luis was very helpful, no pressure. Gave us the time to really think before making the purchase!
Luis was very helpful, no pressure.
Luis was very helpful, no pressure. Gave us the time to really think before making the purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely, DO NOT buy a vehicle from Sunnyvale Ford,
Absolutely, DO NOT buy a vehicle from Sunnyvale Ford, Sunnyvale, CA. We bought a Certified used 2020 Ford Ranger in Nov. 2024. We were given the inspection papers and guaranteed that everything was inspected and in perfect condition. There was a small, rear axle leak, which they said they fixed. They installed new, All Terrain tires. The tires had a howl on the freeway and we thought that was normal for All Terrain tires. In Feb. 2025 the truck developed two very distinctive, questionable noises. We immediately took it to Fremont Ford. They found a leaking valve cover gasket, the fuel pump needed replacing and the transmission needed to be rebuilt. That was all covered by the warranty. They also found that the howl we heard was NOT the tires, but was the rear differential needed to be rebuilt and rear axles replaced. That was NOT covered by the warranty because, instead of fixing the rear axle leak, Sunnyvale Ford had filled it with Silicone. Silicone in the rear differential voided the warranty. We had to pay Fremont Ford $5,300.00 to get our truck fixed. It took over one month to fix everything.
Absolutely, DO NOT buy a vehicle from Sunnyvale Ford,
Absolutely, DO NOT buy a vehicle from Sunnyvale Ford, Sunnyvale, CA. We bought a Certified used 2020 Ford Ranger in Nov. 2024. We were given the inspection papers and guaranteed that everything was inspected and in perfect condition. There was a small, rear axle leak, which they said they fixed. They installed new, All Terrain tires. The tires had a howl on the freeway and we thought that was normal for All Terrain tires. In Feb. 2025 the truck developed two very distinctive, questionable noises. We immediately took it to Fremont Ford. They found a leaking valve cover gasket, the fuel pump needed replacing and the transmission needed to be rebuilt. That was all covered by the warranty. They also found that the howl we heard was NOT the tires, but was the rear differential needed to be rebuilt and rear axles replaced. That was NOT covered by the warranty because, instead of fixing the rear axle leak, Sunnyvale Ford had filled it with Silicone. Silicone in the rear differential voided the warranty. We had to pay Fremont Ford $5,300.00 to get our truck fixed. It took over one month to fix everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car