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Concord Honda

(2,126 reviews)
Visit Concord Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (925) 304-6769 (925) 304-6769
Used (925) 309-7268 (925) 309-7268
Service (877) 468-4143 (877) 468-4143

Reviews

(2,126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Concord Honda from DealerRater.

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Fast.

Fast. Easy. Trustworthy. Not pushy. I was told by a friend to buy here. He was right. I am happy. I would come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We have a great experience with the service the only bad

We have a great experience with the service the only bad thing is the wait to get the ride, please do ask for more than 25 words, too long, I don?t like waste my time,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Juan, we appreciate you taking the time to leave us this feedback. Have a great day!

Great experience leasing my very first car from Honda

Great experience leasing my very first car from Honda Concord. I went with the Civic Touring Hybrid. Drives great and I am really loving all the extras!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rachael, we are very happy we could provide you with a positive experience!

Service personnel are very helpful.

Service personnel are very helpful. They informed me of the progress of repairs. They have offered me free car washes. The repairs were done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, we're happy to hear you had such a positive experience with our team! Have a great day!

Very helpful representative guiding me through the

Very helpful representative guiding me through the maintenance process. Very efficient service, car was done in a timely manner. The shuttle driver was also friendly & safe driver.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review! We are so glad to hear that our representative provided helpful guidance and that our service was efficient and timely. We appreciate your business!

A very nice experience, no pressure just professionalism

A very nice experience, no pressure just professionalism at every level and stage of the process. Made car buying an easy peasy process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Peng was an excellent service representative.

Peng was an excellent service representative. He was courteous, professional, diligent, and answered all of my questions thoroughly. He deserves a raise, a promotion, a bonus, and praise from the supervisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was very pleasant and friendly.

Everyone was very pleasant and friendly. The paperwork was quick and simple to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

We brought our Honda Ridgeline in for a tire rotation.

We brought our Honda Ridgeline in for a tire rotation. When moving our truck, the dealer accidentally scraped the side of our truck against a wall. Customer service immediately told us about the problem and apologized. Without any negotiating or arguing, they had the truck repaired by a local body shop. They provided us with a rental car during the repairs. When they returned the car to us, it had been completely detailed. It looked better than the day we drove it off the lot. During the entire process, they were always available to answer any questions we posed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Concord Honda is a very clean, organized dealership with

Concord Honda is a very clean, organized dealership with an inviting waiting area. The quality of their service is outstanding. CAVON ETTER was my service advisor. He?s helped me before, and I requested him this last time. He?s so easy to work with, and he?s excellent at explaining technical and mechanical things. He remembered me from my last service. I wasn?t expecting that, and it made a positive impact. Things like that make car maintenance easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Concord Honda Service Center!