Reviews
Worse dealer car ever, got pulled over by the police
Worse dealer car ever, got pulled over by the police because car “wasn’t” registered under my name and still registered under old owner. Car got towed and paid $800 to get it out . Honda Accord didn’t want to help to pay some of the towing even though got pulled over because they didn’t do their job right!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Fast.
Fast. Easy. Trustworthy. Not pushy. I was told by a friend to buy here. He was right. I am happy. I would come back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Have a great day!
A very nice experience, no pressure just professionalism
A very nice experience, no pressure just professionalism at every level and stage of the process. Made car buying an easy peasy process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We strive to provide a hassle-free and professional experience for all of our customers. We're glad to hear we made car buying easy for you.
We have a great experience with the service the only bad
We have a great experience with the service the only bad thing is the wait to get the ride, please do ask for more than 25 words, too long, I don?t like waste my time,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Juan, we appreciate you taking the time to leave us this feedback. Have a great day!
Great experience leasing my very first car from Honda
Great experience leasing my very first car from Honda Concord. I went with the Civic Touring Hybrid. Drives great and I am really loving all the extras!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rachael, we are very happy we could provide you with a positive experience!
Service personnel are very helpful.
Service personnel are very helpful. They informed me of the progress of repairs. They have offered me free car washes. The repairs were done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we're happy to hear you had such a positive experience with our team! Have a great day!
Very helpful representative guiding me through the
Very helpful representative guiding me through the maintenance process. Very efficient service, car was done in a timely manner. The shuttle driver was also friendly & safe driver.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! We are so glad to hear that our representative provided helpful guidance and that our service was efficient and timely. We appreciate your business!
Peng was an excellent service representative.
Peng was an excellent service representative. He was courteous, professional, diligent, and answered all of my questions thoroughly. He deserves a raise, a promotion, a bonus, and praise from the supervisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Honda! Have a great day!
Everyone was very pleasant and friendly.
Everyone was very pleasant and friendly. The paperwork was quick and simple to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We brought our Honda Ridgeline in for a tire rotation.
We brought our Honda Ridgeline in for a tire rotation. When moving our truck, the dealer accidentally scraped the side of our truck against a wall. Customer service immediately told us about the problem and apologized. Without any negotiating or arguing, they had the truck repaired by a local body shop. They provided us with a rental car during the repairs. When they returned the car to us, it had been completely detailed. It looked better than the day we drove it off the lot. During the entire process, they were always available to answer any questions we posed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!