Reviews
I have been a Concord Toyota customer for decades now....
I have been a Concord Toyota customer for decades now. Never have I been unhappy or dissatisfied with their service. From the people who greet you as you drive in for service, to the Service Technicians, to the courtesy shuttle drivers, I have nothing but utmost respect and appreciation for their excellent customer-care and professionalism. Special shout-out to my Service Technician, Nick Broussard, and the shuttle service driver, Andrew P.! They certainly took good care of me during my last visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Toby is good sales that he provided a great service for us! He is super nice n very patient person. Im happy that he offered us a good deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zhiguang Liang, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a Toyota a while back and always very happy with...
Had a Toyota a while back and always very happy with their service. The two year free maintenance is a huge asset, Sales Representative was very helpful. He even made himself available after the sale to help answer questions. That is great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership and great salesman
I came to Concord Toyota looking for a new off-road Tacoma and they had exactly what I was looking for. The staff were all very professional. I was especially impressed with my salesman, Joe Grammatico, he was very knowledgeable, professional and helpful. I would definitely recommend this dealership to any of my friends, or anyone else really.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Toyota Camry 2019
Concord Toyota is where we bought our 2019 Camryand where we take it for service. They are efficient, organized, polite, helpful and safe in these days of Covid safety.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael Bugnatto, we are so happy to read such a great review about Concord Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAV4 purchase
Eva at Concord Toyota worked very hard to find the car I wanted. I was happy with the final deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The car drives like new again. The customer service was...
The car drives like new again. The customer service was great and really appreciate Tomas taking time to help. Will definitely do this again at Concord Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had very pleasant experience at this dealership. Our...
We had very pleasant experience at this dealership. Our sales person was very courteous and answered all of our questions regarding our new Toyota Venza. Please give our regards to Jasmine Salinas, it was a pleasure doing business with her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lunar rock Rav 4
Eva was very informative of the information on the vehicle. We did have a few options that we were looking at to begin with and she was very patient with us in ensuring that we got the best options at the best price. Eva was in communication with us and very transparent whenever we had questions regarding certain features on each vehicle. Eva is popular as she is the Costco sales representative and had a few other appointments, but didn?t feel as if we were ever left alone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cecilio Tecson, we are so happy to read such a great review about Concord Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
theresa leahyhanson
originally had an issue with swirls upon the paint job of my car by the service department when attempting to buff out a small scratch when I purchased the vehicle. Michael the general manager reached out to me on the issue and asked me to bring the vehicle back to the dealership so that they may look at the car and fix the problem. I went to see Kathryn, the service department manager, and explained the situation. She was very professional and knowledgeable, and assured me she could remedy the problem. When we returned to pick the car up it was in perfect condition! We were very pleased with the results, the staff and the above average service we received!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Theresa Leahy Hanson, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Toyota! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!