Reviews
Car Services
Outstanding customer service oriented staff. Clean facilities.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gregorio, thank you for the outstanding review. We are honored to read our team took exceptional care of you.
Concord Toyota
All the sales and financial personnel I dealt with treat me professionally, with respect and very courteously.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth, thank you for the wonderful review. We are happy to read our team met your highest standards.
Too expensive
Overpriced, but good customer service. Lousy wi-fi
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Miguel, with our construction going on the wifi goes a bit spotty. We apologize for that. We are happy our team took good care of you.
Car serviced
I was treated in a very courteous and professional manner. My car was serviced quickly, and I have no complaints. A very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Renard, thank you for the review. We are delighted to read our team took great care of you during your service visit. We look forward to working with you again.
Concord Toyota
Service was good and the people friendly. I was in and out quickly.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Linda! Glad that your experience with us was an awesome one! Thanks for the great review. Take care!
Great Dealership
I have always received great service from the Concord Toyota dealership. Great place, nice staff, and very professional. I would recommend this place to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota 100,000 maintenance and two new tires
Great experience. Good dealership and service. I have dealt with Concord Toyota for 10 years.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we are thrilled to read you overall experience with our store has been exceptional for the past 10 years. If there are any other ways we can improve our services, please let us know!
Customer
They are awesome not pushy and has a wonderful customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Basharmal, thank you for the review. We are delighted to read your praise! We will pass it along to our team.
Service Advisor: Randolph Pinpin
I am very pleased with the service I receive at Concord Toyota. My Service Advisor, Randolph Pinpin, is always so pleasant and so helpful. He thoroughly explains to me what service is required and what will be done to my car. He delivers quality service every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Stella! We are happy to read Randolph made your service visit top-notch. We look forward to working with you again.
Great customer service
Quick thorough service and great knowledgeable staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
EA, thank you for the review. We are delighted our service team met your highest standards.