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Pohanka Chevrolet

(534 reviews)
Visit Pohanka Chevrolet
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–10:00pm
Tuesday 9:00am–9:00pm 6:00am–10:00pm
Wednesday 9:00am–9:00pm 6:00am–10:00pm
Thursday 9:00am–9:00pm 6:00am–10:00pm
Friday 9:00am–9:00pm 6:00am–10:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 12:00pm–5:00pm 8:00am–5:00pm
New (703) 291-8160 (703) 291-8160
Used (703) 291-0336 (703) 291-0336
Service (703) 291-4662 (703) 291-4662

Reviews

(534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pohanka Chevrolet from DealerRater.

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Excellent Service

The service rep was knowledgeable, dealt with my service, and got me out on time. He did quite well and I am completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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No appointment, great service!

Customer Service Rep was great. Very professional, courteous, efficient and friendly. Service was quick, and the car is running great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Helpful, beautiful car, good team

Stephen Rodriguez, Terry Long, and Daniel McVicar were very helpful. Thank you for the beautiful car, my wife Staci and I are very happy. Thank you Stephen, Terry, and Daniel. You have a good team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing Service

The thoughtfulness and work ethic shown at this location is far superior to any I have come in contact with. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I brought my vehicle in for a recall and window replacement. I was notified within the hour about my vehicle being finished. I experienced excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, always convenient service hours!

love the convenient weekend service hours. It allows me to have my car serviced on my on time during the weekends and not be forced to take time off of work during the weekdays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

My service representative was thorough and efficient. He was refreshingly knowledgeable about my type of vehicle and kept me informed on the progress of the maintenance I was having performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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AC recall

I took my Spark 2013 for a recall service to Chevrolet Pohanka after it was not provided at Chevrolet Manassas. I had to go to Chevrolet Pohanka twice because they did not have the spare parts. But service assistant Chad Travis Jenkins told me he would take care of the problem and would call me in less than 24 hours. He did and I had the problem fixed the following day. He should be commended on his promptness and courtesy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dennis Hoffman

my 98 Corvette is inportent to me I knew parts would be hard to find I was right,but your shop re built the parts that were needed My vette now works like new your shop made my car like new THANK YOU Dennis A. Hoffman EXCELLENT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service and Professionalism

I appreciate the patience and communication on the part of service Rep and Technician, working with me to make decisions on maintenance / replacement items. Also, thank you to the Service Manager, Jeff Dobson, for making an extra effort toward to fix an issue with my account.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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