Skip to main content

Randy Marion Chevrolet of Statesville

(214 reviews)

Reviews

(214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randy Marion Chevrolet of Statesville from DealerRater.

Want to share your experience with this dealership?

Write a review

rogershew@yahoo.com

Good service likable staff, clean waiting area, clean intake area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the review, Roger! We appreciate your business.

IT Manager

I travelled to NC from Northern VA to pick up our “new” van. All negotiations were done remotely the night before my trip. The Randy Marion staff had everything ready to go and the process could not have been better. Ask for Brooke...She’ll take care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5-star review! We appreciate your business and are so happy to hear you had a great experience with us!

Chevy Traverse

I found the car I wanted online. I reached out to the dealer and a very nice sales lady Allison reaches out to me. I live in Maryland and she made the process Very easy. She was honest, straightforward with us. I really appreciated that. We had the car delivered to us! I will definitely use Randy Marion again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the 5-star review Christie! We appreciate your business and are glad Allison was able to provide you with a pleasant car buying experience!

2019 Silverdao Double Cab

Every time I do business with Randy Marion I am always more than satisfied with their customer service. Scott Troy is always more than willing to do what he can for me as the customer and helps me make the right/best decision for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5-star review Charles!

typical lying B.S.

High pressure to pay for B.S. add on that you do not want especially on a used vehicle. Oh,! but its already on the car so we must charge for it! B.S. like, nitrogen in tires for 15.00 per tire that does no good and you do not want , but it is already in the tires so we must charge or we lose money! And typical good cop bad cop salesman man of working a "green" young customer for the best deal. Best for dealer not buyer.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience with Great People

My wife and I had recently purchased a truck from Randy Marion and had decided to upgrade to a newer version. We worked with a really great sales associate named Deric Tanski. His customer service is excellent. He does everything that he can to help his customers. He greets you with a smile and is willing to answer any questions that you may have. We would highly recommend going to Randy Marion Chevrolet of Statesville if you are looking for a good experience. They are really great people to work with. The finance guy Chris is excellent. Vinny in Pre-Owned is excellent. You get an all around good experience and honesty through the whole process. If we were able to give 5 stars for each of them in this review we definitely would.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Avery, thank you for taking the time to review us! We are pleased to hear that you were satisfied and happy with your experience! We appreciate your business and hope to work with you again!

Randy Marion Service

Fast and efficient quality service! I have no complaints. It was easy to get an appointment within a few days of my request.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

SERVICE REPAIR

My visit was a great experience will tell all friends thanks to a great staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car service

My daughter took the car in for service. The visit went well. She was in and out in no time at all. Everyone was very nice and professional. Very good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Malibu

I just bought my fifth vehicle from Scott Troy at Randy Marion Chevrolet of Statesville. He made it easy and painless. Go see him if you need a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No