Reviews
upset!
upset!!! They changed the price when closing the deal, with a difference of $8000 to the price shown at the beginning☹️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate you taking the time to let us know about your recent experience at Fremont Toyota. We understand your experience was frustrating and we would like to discuss your options and help answer any questions you may have while on your search for the perfect vehicle. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We truly appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to the General Manager, Bill Mason, at bmason@fremonttoyota.com. We look forward to hearing from you soon.
I'm very satisfied with the service Toyota personal
I'm very satisfied with the service Toyota personal provide me, I definitely recommend my friends and family to consume at this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love Cesar he always so helpful and polite he has a lot
I love Cesar he always so helpful and polite he has a lot knowledge in cars makes your experience of buying a car so easy and stressful at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for car shopping with us! We're so glad to hear that you received 5-star customer care during the process here at Fremont Toyota, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!
I felt very comfortable with Cesar Arriola helping me on
I felt very comfortable with Cesar Arriola helping me on this transaction, for sure I'm going to recommend this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! It's great to hear how much you enjoyed working with our team. Thanks for stopping in, and we look forward to seeing you again next time!
Everyone is really nice over here and Cesar did a good
Everyone is really nice over here and Cesar did a good job with helping me out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear that Cesar helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs.
Good customer service but the documentation proccess is
Good customer service but the documentation proccess is too long. 3 stars only. Thanks you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your rating and feedback.
It was very professional and also a super fast service,
It was very professional and also a super fast service, I’ll coming back again for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is what we like to hear! We look forward to working with you again in the future!
The staff was very friendly at all the time, it was a
The staff was very friendly at all the time, it was a great buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is so great to hear! Thank you for taking the time to share this feedback with us. Please don't hesitate to stop in if there is anything else you need!
Placed hold on internet vehicle. Wasn't given an extra...
Placed hold on internet vehicle. Wasn't given an extra day to purchase and was told they would pull hold on vehicle and sell it , if I didn't buy immediately! It ruined entire experience. Games dealerships play. Lost future business !!!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi there – thank you for taking the time to share your feedback. It is unfortunate to hear these details about your visit. We want all of our customers to have a pleasant buying experience. With that being said, we would like to make things up to you. At your convenience, please reach out to our General Manager, Mark Hashimi at MarkHashimi@FremontToyota.com. Thank you again and we look forward to hearing from you.
I was a little bit confused about the interest rate you...
I was a little bit confused about the interest rate you gave us To me it was to high and unfair
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know about your recent experience at our store.We want to make sure we personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.