Fremont Toyota

2.3 out of 5 (2.3) 25 reviews

Dealer on Cars.com since June 2017

Currently in stock!

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Today's Hours

Sales 7:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 9:00 PM
Sat 7:00 AM - 9:00 PM
Sun 10:00 AM - 9:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 6:00 PM
Sun 8:00 AM - 5:00 PM

Reviews

2.3 out of 5 2.3
25 lifetime reviews.
  • Ask for Simon Dharmawan.
    April 2, 2017

    This past weekend, I helped a close friend of mine purchase a 2017 Toyota Corolla LE Eco from Simon Dharmawan, one of the internet sales managers. My ...first impression of the dealership was that it was extremely well-maintained, with many offices for the finance managers to expedite the sales process for multiple customers. There is also a child-friendly entertainment area, as well as a stellar coffee machine with tons of touchscreen options. Simon was by far the lowest-pressure and most accomodating salesperson I have encountered in the car business (having worked in the industry for 2 years), and had great patience despite my cutthroat questions and desire to establish total transparency. My advice to prospective buyers would be to come in with your research in hand, ask for Simon, and prepare to fire away with questions until you're completely satisfied with making a decision. I thoroughly enjoyed the negiotations and would come again just to have fun.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Kevin, congratulations to your friend on his new 2017 Toyota Corolla LE Eco! Thank you for taking the time to write this review. I am pleased to hear ...that Simon was able to provide an overall positive experience. Please let us know if we can ever help you in the future. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com


  • 1.0 out of 5
    Worst customer service experience
    April 5, 2017

    I bought a brand new Toyota Corolla from this dealership , And I recently lost my car keys and tried to use my spare , but the ones they provided for ...me with did not go to my vehicle . So I had to get it towed to the Toyota delalership and they told me that they would not replace them . And that I had to pay the full price for a new set of keys . And that because I didn't notice that the keys they gave me when I bought my vehicle didn't belong to my car sooner that it was my fault. They apologized for that they had a mix up but that they would not cover the cost of the new key which I had paid for . Do not talk to RACHEL she was very rude , cut me off while I was trying to explain the situation , and she will hang up on you . Hmmmm very unprofessional behavior for a customer relations manager . They kept giving me the run around , hung up on , and not calling you back . So much that I had to drive to the dealership in person to voice my concerns , and still no one wanted to help me . They pretty much were uncooperative and pushing me out of the show room to get rid of me and not resolve a mistake they made . Will never purchase a vehicle from this dealer again !

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?

  • 1.0 out of 5
    Horrible, worst experience ever!!!!
    January 2, 2017

    This was by far the worst experience ever!!!! Such a waste of time. I am honestly at a loss for words because I am so angry and disappointed. Here is... what happened first of all I got to the dealership at 11am it is now 7:30pm and nothing was done not even shown a car. I got to the dealership knowing what car I wanted and they never brought me a car. I was promised they had the car I wanted and after signing paperwork and after a few hours of waiting they said someone else had sold it. This event happened twice the same day same dealership. I picked 2 cars and said they had them, after a few hours of waiting they had sold both cars. These guys are very unprofessional and have a very bad communication with each other. So much happened in one day. I walked out with a horrible experience.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    Alejandra, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and we want to make t...hings right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at your convenience. Sincerely, Rachel Ghiringhelli | Customer Relations Manager | rachel@fremonttoyota.com


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Service Reviews

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Service Pricing

    Oil, Filter Change

    $44.99 and up*

    Check Engine Light Diagnosis

    Complimentary

    Brake Replacement

    $324.99 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2017

At Fremont Toyota your Toyota experience begins from the comfort of your home, right here on our website. Serving San Jose to Oakland, and Fremont to San Francisco, we'll always be here for your Bay Area Toyota needs. Click through our website to view a huge inventory of new Toyota, Certified Pre-Owned Toyota, and used vehicles. Your Fremont Toyota online experience has been enhanced with a wide array of available tools on our website. You can print our Toyota Specials coupons, apply for Credit with our secure Financing forms, and view current Toyota Incentives.

"#1 Toyota Dealership in Northern California"
Fremont Toyota
5851 Cushing Pkwy Fremont, CA 94538
New (510) 894-6345
Used (510) 248-4426
Service (510) 585-9844
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