Japan Auto Services

Reviews

4.3 out of 5 4.3
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    November 22, 2017

    My experience started off good until I bought the vehicle and took it home the next day. My second time driving the vehicle my check engine light came... on and showed I have over $1700 work of exhaust problems. I took back to them and they said you bought as Is and they weren’t surprised with the car issues. Talking to many auto mechanics this happens a lot all they do is reset the check engine every time you drive until the second time you drive it it comes back on. I would not recommend this dealership. Like I said starter off great until they received my money. Horrible experience.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2017

    This dealership was very helpful and friendly with helping me get the vehicle that I wanted. Joe the owner and his staff were good with working with you.... Came in a on Saturday and an hour later I bought my vehicle. I would defiantly recommend my friends to these guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 4, 2018

    This is my second time ever buying a car from a small dealership but i really did not expect this sort of treatment. This place is like the Four Seasons... of small dealerships very clean office, VERY clean cars, clean bathroom (Yes bathrooms matter when buying a car) very professional staff and a family oriented business. I don't usually do reviews but the service was that good.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2017

    Clean and clear from the office,salesperson to the cars. I didn't expect much from the fact that the place was tiny and really hard to find. when i walked... in it was a different story. I was amazed at how much care Mr. Kato and Luel gave to us. We looked and test drove at half of the vehicles on the lot and without any hesitation they showed us every single car. It just felt at ease, i hate when salespeople are too pushy. When we finally made our decision, the process took us less than an hour to walk out with the car. Very Pleased with the service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, we try to provide great service to all our customers.

  • 5.0 out of 5
    February 16, 2017

    I bought 2005 Accord last week. This car is very clean and works perfect. I am very satisfied with my car and their customer service. The sales rep.... Luel was very friendly and helpful. highly recommend him.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words.

  • 5.0 out of 5
    February 16, 2017

    I've purchased my second car for my daughter from this dealer, about two years ago I purchased my Lexus ES350.I have always has great service from this... dealer. Good place to go for a used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Yoko, We really appreciate you for taking the time to do this review. I am glad you enjoyed the experience.

  • 5.0 out of 5
    October 1, 2016

    Simple and classy car buying experience! from the moment i walked in i felt like i was getting a first class treatment. i was so satisfied with my experience,... i didn't mind taking the time out of my day to write this review.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you. I am glad you were satisfied with your experience and it was our pleasure to do business with you.

Japan Auto Services

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