Reviews
Write a reviewMy wife is looking for a used car, We went pass three dealerships and stumbled onto Japanese auto services We found the car we were looking for at a great price with outstanding customer service
My wife is looking for a used car, We went pass three dealerships and stumbled onto Japanese auto services We found the car we were looking for at a great price with outstanding customer service
- Customer service
- 5.0
- Buying process
- 3.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
awsome very pleasant no regrets and the buying process was a breeze.will recomend to anyone trying to buy a car i called and went they had my car
awsome very pleasant no regrets and the buying process was a breeze.will recomend to anyone trying to buy a car i called and went they had my car
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a used 2001 Lexus GS 300 Car is amazing and not one problem with it
I bought a used 2001 Lexus GS 300 Car is amazing and not one problem with it
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is my second time ever buying a car from a small dealership but i really did not expect this sort of treatment. This place is like the Four Seasons of small dealerships very clean office, VERY clean cars, clean bathroom (Yes bathrooms matter when buying a car) very professional staff and a family oriented business. I don't usually do reviews but the service was that good.
This is my second time ever buying a car from a small dealership but i really did not expect this sort of treatment. This place is like the Four Seasons of small dealerships very clean office, VERY clean cars, clean bathroom (Yes bathrooms matter when buying a car) very professional staff and a family oriented business. I don't usually do reviews but the service was that good.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience started off good until I bought the vehicle and took it home the next day. My second time driving the vehicle my check engine light came on and showed I have over $1700 work of exhaust problems. I took back to them and they said you bought as Is and they weren?t surprised with the car issues. Talking to many auto mechanics this happens a lot all they do is reset the check engine every time you drive until the second time you drive it it comes back on. I would not recommend this dealership. Like I said starter off great until they received my money. Horrible experience.
My experience started off good until I bought the vehicle and took it home the next day. My second time driving the vehicle my check engine light came on and showed I have over $1700 work of exhaust problems. I took back to them and they said you bought as Is and they weren?t surprised with the car issues. Talking to many auto mechanics this happens a lot all they do is reset the check engine every time you drive until the second time you drive it it comes back on. I would not recommend this dealership. Like I said starter off great until they received my money. Horrible experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This dealership was very helpful and friendly with helping me get the vehicle that I wanted. Joe the owner and his staff were good with working with you. Came in a on Saturday and an hour later I bought my vehicle. I would defiantly recommend my friends to these guys.
This dealership was very helpful and friendly with helping me get the vehicle that I wanted. Joe the owner and his staff were good with working with you. Came in a on Saturday and an hour later I bought my vehicle. I would defiantly recommend my friends to these guys.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 3.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Clean and clear from the office,salesperson to the cars. I didn't expect much from the fact that the place was tiny and really hard to find. when i walked in it was a different story. I was amazed at how much care Mr. Kato and Luel gave to us. We looked and test drove at half of the vehicles on the lot and without any hesitation they showed us every single car. It just felt at ease, i hate when salespeople are too pushy. When we finally made our decision, the process took us less than an hour to walk out with the car. Very Pleased with the service.
Clean and clear from the office,salesperson to the cars. I didn't expect much from the fact that the place was tiny and really hard to find. when i walked in it was a different story. I was amazed at how much care Mr. Kato and Luel gave to us. We looked and test drove at half of the vehicles on the lot and without any hesitation they showed us every single car. It just felt at ease, i hate when salespeople are too pushy. When we finally made our decision, the process took us less than an hour to walk out with the car. Very Pleased with the service.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, we try to provide great service to all our customers.
I bought 2005 Accord last week. This car is very clean and works perfect. I am very satisfied with my car and their customer service. The sales rep. Luel was very friendly and helpful. highly recommend him.
I bought 2005 Accord last week. This car is very clean and works perfect. I am very satisfied with my car and their customer service. The sales rep. Luel was very friendly and helpful. highly recommend him.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words.
I've purchased my second car for my daughter from this dealer, about two years ago I purchased my Lexus ES350.I have always has great service from this dealer. Good place to go for a used vehicle.
I've purchased my second car for my daughter from this dealer, about two years ago I purchased my Lexus ES350.I have always has great service from this dealer. Good place to go for a used vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Yoko, We really appreciate you for taking the time to do this review. I am glad you enjoyed the experience.
Simple and classy car buying experience! from the moment i walked in i felt like i was getting a first class treatment. i was so satisfied with my experience, i didn't mind taking the time out of my day to write this review.
Simple and classy car buying experience! from the moment i walked in i felt like i was getting a first class treatment. i was so satisfied with my experience, i didn't mind taking the time out of my day to write this review.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you. I am glad you were satisfied with your experience and it was our pleasure to do business with you.