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Japan Auto Services

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 7:00pm
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–7:00pm 10:00am–7:00pm
Saturday 10:00am–5:00pm 10:00am–7:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My wife is looking for a used car, We went pass three dealerships and stumbled onto Japanese auto services We found the car we were looking for at a great price with outstanding customer service

My wife is looking for a used car, We went pass three dealerships and stumbled onto Japanese auto services We found the car we were looking for at a great price with outstanding customer service

Rating breakdown (out of 5):
Customer service
5.0
Buying process
3.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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awsome very pleasant no regrets and the buying process was a breeze.will recomend to anyone trying to buy a car i called and went they had my car

awsome very pleasant no regrets and the buying process was a breeze.will recomend to anyone trying to buy a car i called and went they had my car

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I bought a used 2001 Lexus GS 300 Car is amazing and not one problem with it

I bought a used 2001 Lexus GS 300 Car is amazing and not one problem with it

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is my second time ever buying a car from a small dealership but i really did not expect this sort of treatment. This place is like the Four Seasons of small dealerships very clean office, VERY clean cars, clean bathroom (Yes bathrooms matter when buying a car) very professional staff and a family oriented business. I don't usually do reviews but the service was that good.

This is my second time ever buying a car from a small dealership but i really did not expect this sort of treatment. This place is like the Four Seasons of small dealerships very clean office, VERY clean cars, clean bathroom (Yes bathrooms matter when buying a car) very professional staff and a family oriented business. I don't usually do reviews but the service was that good.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience started off good until I bought the vehicle and took it home the next day. My second time driving the vehicle my check engine light came on and showed I have over $1700 work of exhaust problems. I took back to them and they said you bought as Is and they weren?t surprised with the car issues. Talking to many auto mechanics this happens a lot all they do is reset the check engine every time you drive until the second time you drive it it comes back on. I would not recommend this dealership. Like I said starter off great until they received my money. Horrible experience.

My experience started off good until I bought the vehicle and took it home the next day. My second time driving the vehicle my check engine light came on and showed I have over $1700 work of exhaust problems. I took back to them and they said you bought as Is and they weren?t surprised with the car issues. Talking to many auto mechanics this happens a lot all they do is reset the check engine every time you drive until the second time you drive it it comes back on. I would not recommend this dealership. Like I said starter off great until they received my money. Horrible experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealership was very helpful and friendly with helping me get the vehicle that I wanted. Joe the owner and his staff were good with working with you. Came in a on Saturday and an hour later I bought my vehicle. I would defiantly recommend my friends to these guys.

This dealership was very helpful and friendly with helping me get the vehicle that I wanted. Joe the owner and his staff were good with working with you. Came in a on Saturday and an hour later I bought my vehicle. I would defiantly recommend my friends to these guys.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
3.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Clean and clear from the office,salesperson to the cars. I didn't expect much from the fact that the place was tiny and really hard to find. when i walked in it was a different story. I was amazed at how much care Mr. Kato and Luel gave to us. We looked and test drove at half of the vehicles on the lot and without any hesitation they showed us every single car. It just felt at ease, i hate when salespeople are too pushy. When we finally made our decision, the process took us less than an hour to walk out with the car. Very Pleased with the service.

Clean and clear from the office,salesperson to the cars. I didn't expect much from the fact that the place was tiny and really hard to find. when i walked in it was a different story. I was amazed at how much care Mr. Kato and Luel gave to us. We looked and test drove at half of the vehicles on the lot and without any hesitation they showed us every single car. It just felt at ease, i hate when salespeople are too pushy. When we finally made our decision, the process took us less than an hour to walk out with the car. Very Pleased with the service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, we try to provide great service to all our customers.

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I bought 2005 Accord last week. This car is very clean and works perfect. I am very satisfied with my car and their customer service. The sales rep. Luel was very friendly and helpful. highly recommend him.

I bought 2005 Accord last week. This car is very clean and works perfect. I am very satisfied with my car and their customer service. The sales rep. Luel was very friendly and helpful. highly recommend him.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words.

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I've purchased my second car for my daughter from this dealer, about two years ago I purchased my Lexus ES350.I have always has great service from this dealer. Good place to go for a used vehicle.

I've purchased my second car for my daughter from this dealer, about two years ago I purchased my Lexus ES350.I have always has great service from this dealer. Good place to go for a used vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Yoko, We really appreciate you for taking the time to do this review. I am glad you enjoyed the experience.

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Simple and classy car buying experience! from the moment i walked in i felt like i was getting a first class treatment. i was so satisfied with my experience, i didn't mind taking the time out of my day to write this review.

Simple and classy car buying experience! from the moment i walked in i felt like i was getting a first class treatment. i was so satisfied with my experience, i didn't mind taking the time out of my day to write this review.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you. I am glad you were satisfied with your experience and it was our pleasure to do business with you.

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