Mercedes-Benz of Walnut Creek

jameil is a person not a salesman!!! trust and believe in him!!! he is a man you can trust!!!

I bought a great car and love it. Unfortunately the follow up has been terrible. It only had one key and I’ve been chasing them down for over a month to get the second. Numerous calls and texts and nothing. I also asked to purchase a few accessories that they forgot to include in the delivery, still chasing that too. Definately buying more Mercedes. Will approach this dealership with caution.

Bao did a tremendous job! Excellent job performance throughout! This is our third purchase from Mercedes-Benz of Walnut Creek and I highly anticipate it will not be our last! Dean Karahalios

Excellent customer service & care through out the entire buying process. Chau is the best in the business! Kevin/ Mohammad was friendly & patient. Thank you both!

Great customer service from beginning to end! Big thank you to the whole team - Ozzy, Jerilyn and Shawna!

Jim, Nic, and Hanny provided excellent service in a friendly setting. Negotiations were professional and positive. Jim?s knowledge and advice was very helpful in making decisions and changing them too.

It was pleasant Experience. Ali was good salesman. Area is nice and clean. Staff was good. Ali made sure we are comfortable in deal. I will recommend my friends.

Yuri is a great Sales Person! I?m working with him for many years and always success. Also Nick his manager was a helpful and professional. Thank you for a great deal. We will meet soon for the next purchasing.

The agent was very knowledgeable of the vehicle that he is selling. He is very courteous and polite. He made my shopping experience hustle free.

I have to start out with a huge shout out to our sales consultant, Jerel Shelton. We needed a used car for our 16-year old daughter. Jerel was patient, kind and knowledgeable. He listened to what our needs were and directed us to the perfect car for our daughter. I had been looking for a car for her for a while so I have had a lot of recent exposure to various dealerships and the people in them. Let me just say, Jerel was a breath of fresh air, helpful and not pushy! When we came to pick up the car, Jerel made sure the experience was really special for her and my daughter was delighted. I will send my friends and family his way and wish you all the best!