Mercedes-Benz of Walnut Creek

Enjoyed the approach to informative guidance without heavy sales tactics. Let's the car sell itself. No heavy pressure at all. In fact very happy to allow us to test drive a variety of models to ensure we got all our questions answered.

I am extremely pleased with my recent purchase from Walnut Creek Mercedes-Benz and would like to express my heartfelt gratitude for the outstanding service I received. I have been considering trading in my vehicle for some time, and I am thrilled with the entire experience. I want to specifically acknowledge Marjorie, who was wonderful every step of the way. She always made herself available for anything I needed, providing valuable insights and support throughout the process. Her attentive and knowledgeable approach truly made a difference, and I couldn't have asked for a better representative. Thank you to the entire team at Walnut Creek Mercedes-Benz for making this experience so positive. I am incredibly happy with my new car!

Our salesman Jamel was wonderful. Explained the features of the car, was patient with our questions and supported us during the whole process. We met the GM John Lee who was terrific, and finally finance specialist Hany Yosri who was exceptional. Overall experience was excellent.

Jessica was the absolute best. Gave honest advice and was a pleasure to be around. Plan on only working with her going forward!

Bao was amazing. He really pulled through for me and got me approved for a vehicle during a difficult time in my life. Thank you so much for taking the extra time and working with me.

Yesterday I bought a Used car from Mercedes-Benz of Walnut Creek. Probably the least expense they had on the lot. But? I was treated like I was buying the top of the line Mercedes. Everyone was veery pleasant even the financial guy?which in my experience is very unusual. He understood my position and reacted favorable. A really nice guy. What blew my mind was that the general manger came by today hello. But the best part of the experience was my salesman. If I was back in the business world I would recruit him in a minute m ore importantly I would want him as a friend, Want to buy a Mercedes?go to Mercedes-Benz of Walnut Creek and ask for Danny Baptista.

Excelent easy process . Jos� Hern�ndez and Santiago Fl�rez make everything easy and quick I am happy and always I recommend to buy a car there.

Super slow and almost none respond after sales, and the vehicle have problem since day1, the dealer commit to fix but one and half month later still no any response, very bad experience.

Jamiel is my sales person and he helped to get through the process of buying my new car. Check it out if you are shopping for a new car.

Responsive via email. Attentive to my term requirements. Exceeded expectations. Kind, patient staff and they worked as a team to help me get the car I wanted. The drive was worth it.