Downtown Toyota-Subaru of Oakland

Despite hundreds of customers, walked into make an appointment, and they remembered my name! Good timing estimates. No unpleasant surprises.

The only reason why I go to this dealership is because of my advisor Kevin Goh

Service department was great. My service writer was great . He explained everything clearly and the time was great.

Overall, my experience with this Jeff Wiest from Toyota-Subaru of Oakland was exceptional. Their knowledge, friendliness, and professionalism made the purchase of my Land Rover a seamless and satisfying experience. I would highly recommend them to anyone looking to buy a high-quality vehicle and receive top-notch customer service.

Friendly and knowledgeable staff. The mechanic and service rep were both willing to talk honestly about which repair was needed and why. Even when I misunderstood how a feature worked and thought it was broken, they explained it to me without making me feel embarrassed. Sometimes mechanics/dealers can talk down to women. I appreciate it very much when I can get the help I need without ever being made to feel like anything other than an intelligent adult who just needed help with their car.

My customer experience at Toyota Downtown Oakland was excellent. Oscar, Keisha and team took great care of me and my car.

I needed 2 new keys and fobs. They charged me $720 which I think is way overpriced. Then one of the fobs didn’t work so I had to go back. The service was great just extremely overpriced for only 2 new keys and fobs.

Always happy to help. And Kevin goh is the best! And finished on time always.

Left tow hook in car. Didn’t wash car after spending $3k on a fix. Hard to reach on the phone.

Part not available for call back issue. Informed when I lucked up after oil change. Some kind of burn or acid scar on front grill,. Not able to remove. Incredibly expensive.