Mr. Care Auto

Absolutely the best experience buying a vehicle. "Mitch" was outstanding the way he took care of us, professional, honest and made sure our vehicle was rock solid and beautifully detailed ! We added a very affordable extended four year warranty for peace of mind. Also thanks to the lady in the back who did our paperwork, fast and so simple ! Sorry forgot her name lol. We are in love with our GMC Denali ! THANK YOU MITCH !

Not getting back to me a few days before the sale is bullcrap. You're supposed to be professional owning a business. But I'm not assuming so. Thanks anyway, I will take my business elsewhere.

Mitch was the best. First class service. Family has bought 7 from mitch all good vehicles.

I got to say I would never buy a vehicle from this company my mother 80 years old gave them $1,200 to hold for a BMW and we told them the problem that she had to switch her license from Florida to Indiana she didn't have a birth certificate we kept them informed on a daily basis of what was going on now they're trying to keep her money or make her buy a car that's $5,000 for $386 a month with 3,000 down so they're strong Elementor they're messing with old people this is her social security retirement that she put down on a BMW for $5,000 and some change and the payments are going to be 234 a month well all the sudden they sold it and the salesman went to Greece and now we can't hear from anybody and I go to the car lot the other day and they said the only car they could put her in was a piece of crap with dust on it that was worth $5,000 and they wanted $386 a month for 4 years they are ripping people off I'm just trying to let people know about it they will not call us the lady in the back is a horrible horrible person to work with she yells at you it is terrible for what they've done to my mother and I will get her money back you guys should be ashamed of yourself 80 years old and you keep someone Social Security you're hurting for money that bad Mr Auto and thank you Mitch I really appreciate you calling telling us you sold the BMW right out from under my mother right out didn't even tell her you know she put money down on that BMW to hold it and you sold it and you knew our situation so let me see your answer to this review yeah we know it took 2 months yeah we know we did this but we kept you informed of every detail we were trying to do and I even went to the lot and then you guys come out and say he can only get one car on the lot that's got dust on it and it's a piece of crap what are you guys do ripping old people off

bought truck ... 2miles down road ... break down .... no help ...mitch n there crew shady people ... no help they sold truck not their problem ... DONT BUY FROM THEM SLEEZY PEOPLE

Mr. CARE Auto is totally amazing!! We were in a very tough spot when finding out our vehicle could not pull a camper we were purchasing from a private individual. It was Jason Monroe and his team of experts that went to work to find us the most fitting vehicle for the task. They gave us great market value for our trade in and worked with us to find the best rate from their list of lenders. This is by far not my first transaction with Mr. CARE auto. I have purchased several vehicles over the past several years from Mr. CARE auto and they have always went the extra mile to help us get what we needed or wanted. This time it was in a clutch situation and they came through for us in a spectacular way! It was just so awesome I can't thank them enough! You can be sure that they will do their very best to help you too! If there is a way they will certainly find it! Thanks again Mr. CARE auto!! You guys are the cream of the crop in my book!!

Just a complete professional and pleasure to deal with. Thank you for the experience of dealing with an honest dealership it’s not common I appreciate.

Bought a truck in October, had 200k miles so bought the warranty. Put barely 2k miles on it, and the engine went, warranty didn’t cover the full cost, never got a full contract from the sales guy but was told 3 years 36000 miles. Well find out they have a “limit of liability” on the warranty so now I had to come out of pocket $2500 on top of having to replace brakes that were down to almost metal on metal and had ate the rotors, they cleaned the engine up and which made it hard to see all the leaks that were actually happening, had to replace transmission lines, oil cooler lines, said they fixed the oil pressure sensor which was a lie, had to replace that, had to replace both front axles and wheel bearings. And the list goes on and on. I have now only put 3000 miles on this truck and spent thousands of dollars on this truck, that was way over priced to begin with. Highly recommend taking the vehicles to another mechanic to have it looked at and don’t trust them or their mechanic. When I brought the warranty limit to their attention they said” I’ve not run into that before, I’ll get you in contact with our representative” that was 2 months ago and haven’t heard a thing back. So now I have no warranty remaining for the 2.8 years remaining on the contract. Buyer definitely beware of this place.

Terrible used car sales. We negotiated a deal on a truck. The vehicle only had one key. I asked if they had a second key. Salesman said no but he’d get me another key. I mentioned it while filling out the paperwork and had the clerk write in the section “we owe you” that Mr. Car care owed me a second key. When I went back on the day they told me, two guys came out and told me it didn’t matter what it said because the clerk wrote it , not the salesman. He wanted a gold star for coming down on the truck. I told him negotiations are part of used vehicle sales. He said “That used to be the case”. My opinion is never buy from there!

Our little family returned from serving in Kenya, East Africa in December 2021 and we needed to buy a car quickly as we prepared to move and settle back in America. Other family had previously bought vehicles from Mr. Care Auto and recommended them to us. Jason invited us down to visit the car lot and organized us to talk with Mitch on the day we went there. They went above and beyond to not only make our car testing simple, but made sure we got the right car for us at a great price. We love the car and appreciated their honesty and care to bless us with a great car buying experience as we were going through such a big transition. We highly recommend them when you are looking to buy a car.