Reviews
Excellent service, great sales people
Upon entering the dealership, Robert Azu asked if I needed an assistance. He was very patient with my concerns & on the test drive. Once I decided on the vehicle I wanted, he worked very hard to get the price I wanted. He made this experience outstanding. He took time to explain how everything worked on the vehicle before I left the lot with my new truck. He was an exceptional salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle,Joan. Robert is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again. Best, Karen Radley
outstanding facility all around
There isn't a time that I call or come in and is treated like family. There is no other place I will go to have any services done on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Latricia, thank you for taking the time to write this review, and for the kind words. We are always striving to ensure you receive the best customer service possible, and are glad to have exceeded your expectations. Thank you for trusting us with your automotive needs, and we look forward to seeing you in the future. Best, Karen Radley
Radley Acura
Deshaun Moten is an excellent service consultant. I can get an appt when I need one and work is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, we thank you for the awesome feedback! You're right, Deshaun is an excellent service consultant and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! Best, Karen Radley
Experience with Radley's service department
My experience was fantastic. My service consultant(Pantelis Theofanidis) is a jewel. I just feel very comfortable and confident that when my car is being serviced Pantelis will take care of it and that he does. I can explain to him what I hear or think I'm hearing and he give me some idea or exactly what is happening with my car. Whatever the status of my car is, it is resolve when I pick it up. Pantelis' wealth of knowledge about my car is so comforting and his attentive personality is what I like most. I think Pantelis is the best service consultant I've had in a long time at Radley. Pantelis keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eva, thank you for writing about your visit with us! I am happy to hear that Pantelis was able to provide you with outstanding customer service and always keeps you informed. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our followers and likers. Best, Karen Radley
Great service ,only, if they know you interested
At the time, I bought the car, they are very friendly, but if went down there after a week to ask some question, they give the answer , but not so warming welcome , even the sales man, whome I deal with act like , he don't know me
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Everyone was very effcient. I had a loaner so I didn't miss any work. The repairs were finished in the time frame I was told they would be. Everyone is friendy, couteous and eager to help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharyn, we thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions. Best, Karen Radley
Another Great experience at Radley Acura
Had a very pleasant experience at Radley Acura. Jimmy Mum my consultant is very professional and knowledgeable. He solved all my issues on my 06 Acura TL and gave me great recommendation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sunny, thank you for writing about your visit with us! I am happy to hear that Jimmy was able to provide you with outstanding customer service and efficiently solved your vehicle issues. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our followers and likers. Best, Karen Radley
Great efficient service!
My service advisor, frank, was very professional, courteous and knowledgeable. My car was serviced in a timely manner. I am very happy with my experience and will always come to service my vehicle there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review Vanessa! We're glad to hear that Frank was very professional, courteous and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Karen Radley
PROFESSIONAL ALL THE WAY
Art Beatson and associated staff went the extra mile to ensure I had everything I needed and arranged for a loaner car (which is a very big help). Great staff, great attitude and it shows. These guys are true professionals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, we train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit working with Art and the rest of our staff. We hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Karen Radley
great customer service
Eddie Troung was great in answering any questions I had about the features of the car. He was very patient through out the whole process. Kevin in the finance dept. just sealed the deal. I had questions about terms and rates relating to my monthly payment. He ran multiple scenarios so I can see which one fit my needs. The rest is history. I left completely satisfied. I would highly recommend Karen Radley to anyone looking for a great car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your purchase! We strive to ensure that no question or concern goes unanswered and it's encouraging to know that Eddie and Kevin were able to show you dedicated and personalized service. We look forward to working with you again. Best, Karen Radley