Reviews
Good service You charge too much for alignments You should have a cheaper price if you don’t have to adjust the tears.
Good service You charge too much for alignments You should have a cheaper price if you don’t have to adjust the tears.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mikell was courteous, friendly, and professional. I love that I was able to get an appointment the day I wanted
Mikell was courteous, friendly, and professional. I love that I was able to get an appointment the day I wanted
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lea was good. Drivers were good. All issues resolved. Text alerts worked well. Appreciated the good service
Lea was good. Drivers were good. All issues resolved. Text alerts worked well. Appreciated the good service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fue muy amable al ayudarnos nos esplico que es lo que el auto nesecitaba pasó a paso a modo de nosotros entender gracias por tu ayuda
Fue muy amable al ayudarnos nos esplico que es lo que el auto nesecitaba pasó a paso a modo de nosotros entender gracias por tu ayuda
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you noting how our team guided you through each step of the service for your Toyota Highlander. It’s great to hear that the explanations were clear and helpful. Thank you for trusting us with your vehicle.
They are always very honest about how long it will take, the waiting area is very nice but it is also nice to have the shuttle option!
They are always very honest about how long it will take, the waiting area is very nice but it is also nice to have the shuttle option!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and your busienss! Our team enjoyed having you here, and we wish you many happy and safe miles. See you next time!
Fast service, excellent customer service from every single interaction with employees. Took time to explain details.
Fast service, excellent customer service from every single interaction with employees. Took time to explain details.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about the service on your Lexus IS 250. Lea and our team are thrilled the process was quick and that every interaction included clear explanations. We hope to welcome you back for any future needs.
Isieron un mal travajo dijeron Que abian aplicado el protector afuera para la pintura y adentro para los acientos y es mentira no tocaron la parte de adentro y en la pintura un trabajo mal echo la aplicacion del protector de pintura
Isieron un mal travajo dijeron Que abian aplicado el protector afuera para la pintura y adentro para los acientos y es mentira no tocaron la parte de adentro y en la pintura un trabajo mal echo la aplicacion del protector de pintura
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this. We are sorry you had a less-than-outstanding experience. I would like to speak with you so we can correct this. Please reach out at your earliest availability! - Simon Bachir, General Manager, simonb@santacruztoyota.com
Professional, kind and honest about the time/service I felt they looked after me and my car and made sure I didn't have sticker shock on what was being done.
Professional, kind and honest about the time/service I felt they looked after me and my car and made sure I didn't have sticker shock on what was being done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s rewarding to hear our team provided transparent communication and attentive service for your Toyota. Knowing you felt informed about timing and costs means a lot. We look forward to helping with your next service need.
Fast & Friendly Giselle was super nice and friendly. The service was fast Thank you
Fast & Friendly Giselle was super nice and friendly. The service was fast Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and your business! Our team is here for any future needs, and we hope to see you again.
Anthony our salesman was excellent Toyota Santa Cruz feels like it's a top notch dealership
Anthony our salesman was excellent Toyota Santa Cruz feels like it's a top notch dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re honored by your five-star review and pleased our team delivered excellent support for your Toyota Highlander Hybrid service. We look forward to assisting you again.