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Santa Cruz Toyota

(2,332 reviews)
Visit Santa Cruz Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 10:00pm–8:00pm 7:30pm–5:00pm

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New (831) 227-2965 (831) 227-2965
Used (831) 227-2959 (831) 227-2959
Service (888) 564-0362 (888) 564-0362

Inventory

See all 182 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2015.
Toyota of Santa Cruz offers a large inventory of new Toyota and Scion Vehicles. We also have a great selection of Certified Pre-Owned Toyotas and Scions. Please don't miss our multitude of Non-Certified Toyotas and other makes! Our Service and Parts Departments are open 7 days a week.Try out our new Toyota Express Maintenance service. We can have a minor service including oil and filter change tire rotation and multi-point inspection completed in about an hour! We have our own fleet of Toyota Rental cars and a courtesy shuttle service for your convenience!
The big store right next door!

Service center

Phone number (888) 564-0362

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–5:00pm
Sunday
7:30pm–5:00pm

Meet our employees

Kyle Trudell headshot
Kyle Trudell
Service Advisor
(52 reviews) certified badge
Mikell Johnson headshot
Mikell Johnson
Service Consultant
(54 reviews) certified badge
Pablo Garcia headshot
Pablo Garcia
Service Consultant
(95 reviews) certified badge
Jerry Chavez headshot
Jerry Chavez
Service Consultant
(50 reviews) certified badge
Mark Maciel headshot
Mark Maciel
Service Consultant
(52 reviews) certified badge
Robin Steinberg headshot
Robin Steinberg
Digital Sales Consultant
(13 reviews)
Joseph Jeffers headshot
Joseph Jeffers
Digital Sales Consultant
(9 reviews)
Misael Dagio headshot
Misael Dagio
Sales Consultant
(8 reviews)
Jonathan Solis-Valencia headshot
Jonathan Solis-Valencia
Sales Consultant
(8 reviews)
Chris Cather headshot
Chris Cather
Sales Manager
(7 reviews)
Max Peck headshot
Max Peck
Sales Consultant
(7 reviews)
John Said headshot
John Said
Sales Consultant
(6 reviews)
Richard Brabo headshot
Richard Brabo
Internet Manager
(25 reviews)
Chris Meyer headshot
Chris Meyer
Digital Sales Consultant
(14 reviews)
Arthur Aguirre headshot
Arthur Aguirre
Service Consultant
(10 reviews)
Brent Fetty headshot
Brent Fetty
Sales Consultant
(9 reviews)
Abel Pena headshot
Abel Pena
Digital Sales Consultant
(13 reviews)
Kylie Cano headshot
Kylie Cano
Service Concierge
(9 reviews)
Chuck Deegan headshot
Chuck Deegan
Sales Consultant
(8 reviews)
Josh Justice headshot
Josh Justice
Service Consultant
(5 reviews)
Nathan Casillas headshot
Nathan Casillas
Finance Manager
(104 reviews)
Jorge Aguilar headshot
Jorge Aguilar
Sales Consultant
(102 reviews)
Tom Reilly headshot
Tom Reilly
Sales Manager
(17 reviews)
Chris Skog headshot
Chris Skog
General Sales Manager
(70 reviews)
Phil Lopresti headshot
Phil Lopresti
Fixed Operations Director
(62 reviews)
Tim Mundt headshot
Tim Mundt
Service Consultant
(48 reviews)
Hunter Jacob headshot
Hunter Jacob
Service Consultant
(33 reviews)
Jason Park headshot
Jason Park
Finance Director
(22 reviews)
Stephen Hurley headshot
Stephen Hurley
Sales Manager
(19 reviews)
Mike Norton headshot
Mike Norton
Service Consultant
(17 reviews)
Jeff Wallace headshot
Jeff Wallace
Finance Manager
(9 reviews)
Simon Bachir headshot
Simon Bachir
General Manager
(6 reviews)
Aaron Cotton headshot
Aaron Cotton
Service Administration Manager
(6 reviews)
Bob Weiser headshot
Bob Weiser
Digital Sales Consultant
(5 reviews)
Chris Brewington headshot
Chris Brewington
Parts Specialist
(2 reviews)
Lesly Silva Ramirez headshot
Lesly Silva Ramirez
Rentals
(2 reviews)
Dan Urbancic headshot
Dan Urbancic
Foreman
(2 reviews)
Joey Alvarado headshot
Joey Alvarado
Sales Consultant
(1 review)
Greg Audino headshot
Greg Audino
Fleet Manager
(1 review)
Juan Cardenas headshot
Juan Cardenas
Parts Specialist
(1 review)
Bill Carroll headshot
Bill Carroll
Sales Manager
(1 review)
Keith Cummings headshot
Keith Cummings
Shop Foreman
(1 review)
Mickey Diaz headshot
Mickey Diaz
Sales Consultant
(1 review)
Richard Johnson headshot
Richard Johnson
Parts Specialist
(1 review)
Jose Martinez headshot
Jose Martinez
Parts Specialist
(1 review)
Candice Currey headshot
Candice Currey
Pre-Owned Sales Manager
Joshua Morales headshot
Joshua Morales
Parts Manager
Mark Moulthrop headshot
Mark Moulthrop
Parts Specialist
Milton Reyes headshot
Milton Reyes
Parts Specialist

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Santa Cruz Toyota from DealerRater.

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Very good with great communication on my needs Good staff and appreciate the coffee bar

Very good with great communication on my needs Good staff and appreciate the coffee bar

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Top rate amazing experience. You guys really have it all together thank you very much.

Top rate amazing experience. You guys really have it all together thank you very much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing your Toyota Highlander Hybrid in for service and for your positive feedback. Mark and our service team are glad to hear we kept everything running smoothly. Please let us know if you need anything else.

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Had axels replaced. Service told me new axles were no longer available from Toyota, but when I checked with the parts department the parts are still available and I ordered them myself. Tech left grease smudge on door fabric.

Had axels replaced. Service told me new axles were no longer available from Toyota, but when I checked with the parts department the parts are still available and I ordered them myself. Tech left grease smudge on door fabric.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team aims to provide 5-star service to every customer, and we are sorry that you left feeling less than satisfied. We would like to speak with you so we can properly address this situation. Please reach out at your earliest convenience. - Simon Bachir, General Manager, [email protected]

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My regular guy Who helps me when I come in was off that day Is name is Hunter and he's awesome! Always extremely helpful But as I said the day I came in for my last service Giselle Helped me and I give her a 5 as well she didn't miss a thing and was so sweet and professional thank you Giselle ! ????

My regular guy Who helps me when I come in was off that day Is name is Hunter and he's awesome! Always extremely helpful But as I said the day I came in for my last service Giselle Helped me and I give her a 5 as well she didn't miss a thing and was so sweet and professional thank you Giselle ! ????

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know you felt well taken care of during your recent service. We’re thrilled that Giselle was attentive and professional with your Toyota. Thank you for sharing your experience, and we look forward to helping you again.

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Fast, easy and seamless Our experience was very easy getting our car serviced. It was fast, easy and seamless

Fast, easy and seamless Our experience was very easy getting our car serviced. It was fast, easy and seamless

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience. We’re glad servicing your Toyota Sienna was quick and seamless. Giselle will be thrilled to hear your kind words and we look forward to helping you again.

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Mark is honest and very helpful. He is why I bring my car there for maintenance

Mark is honest and very helpful. He is why I bring my car there for maintenance

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Mark’s honesty and helpfulness made a difference. We’re honored to service your Toyota Camry and appreciate your ongoing trust.

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I am happy with my experience at SC Toyota. I've bought several cars there & serviced them all over there for the last 30 yrs or so.

I am happy with my experience at SC Toyota. I've bought several cars there & serviced them all over there for the last 30 yrs or so.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty over the past 30 years for both purchases and service. It’s wonderful to know you’re enjoying your Subaru Impreza and we look forward to helping you again soon. Chuck

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Everything went very smoothly, got checked in quickly and efficiently. I waited in the waiting room in very comfortable seats. My car was completed in the time they said.

Everything went very smoothly, got checked in quickly and efficiently. I waited in the waiting room in very comfortable seats. My car was completed in the time they said.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how smoothly your visit went. We’re glad the check-in was quick, the seating was comfortable, and your Corolla was finished right when promised. We appreciate you choosing Toyota for your service needs.

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Good service for a great car I like my rav4 xle hybrid. I would like it even more with an option for a matching full size spare tire

Good service for a great car I like my rav4 xle hybrid. I would like it even more with an option for a matching full size spare tire

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you enjoyed the service and are happy with your Toyota RAV4 XLE Hybrid. Thank you for suggesting a matching full-size spare tire; we’ll share that idea with our team for future consideration.

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The service and convenience of Toyota Santa Cruz is undeniable. From making an appointment to quick attention upon arrival, to follow through, it was smooth. My favorite feature is the availability to have your car fully serviced on the weekend. Thank you all so much for making weekend service possible.

The service and convenience of Toyota Santa Cruz is undeniable. From making an appointment to quick attention upon arrival, to follow through, it was smooth. My favorite feature is the availability to have your car fully serviced on the weekend. Thank you all so much for making weekend service possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how seamless the appointment process and follow-up were, especially with weekend service. We’re happy we could make maintenance convenient for your Hyundai. We appreciate you sharing your feedback.

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